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Samsung Electronics

Appliances and Electronics
  • 3 ISSUES RESOLVED
  • 685 TOTAL REVIEWS
  • $580K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Tv when it worked 3
  • Design 2
  • Features 2
  • Quality of tv 2
  • To try out their android 1

Customers don't like

  • Customer service15
  • Lack of warranty coverage6
  • Poor quality6
  • Appliance reliability5
  • Appliance service life4
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Verizon

Telecommunications
  • 12 ISSUES RESOLVED
  • 2115 TOTAL REVIEWS
  • $540K CLAIMED LOSSES
  • $849 AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Internet 6
  • Coverage area 4
  • You are a bunch of overcharging crooks 4
  • Terrible service 3
  • Tv 3

Customers don't like

  • Incompetent customer service83
  • Poor service31
  • Customer service17
  • Bait and switch14
  • Billing practices10
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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