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Samsung Electronics

Appliances and Electronics
  • 4 ISSUES RESOLVED
  • 709 TOTAL REVIEWS
  • $590K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Tv when it worked 3
  • Design 2
  • Features 2
  • Quality of tv 2
  • To try out their android 1

Customers don't like

  • Customer service10
  • Way they do business4
  • Appliance service life3
  • Poor quality3
  • Lack of warranty coverage3
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Verizon

Telecommunications
  • 12 ISSUES RESOLVED
  • 2166 TOTAL REVIEWS
  • $540K CLAIMED LOSSES
  • $842 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Internet 6
  • Coverage area 4
  • You are a bunch of overcharging crooks 4
  • Have occasional customer service people who are awesome 3
  • Tv 3

Customers don't like

  • Incompetent customer service29
  • Poor service19
  • Customer service8
  • Bait and switch7
  • Told one thing and going doing another5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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