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Samsung Electronics

Appliances and Electronics
  • 5 ISSUES RESOLVED
  • 729 TOTAL REVIEWS
  • $600K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Tv when it worked 3
  • Quality of tv 2
  • Overall product design and ease of use 2
  • Large load capacity 2
  • Features 2

Customers don't like

  • Customer service12
  • Way they do business4
  • Poor quality3
  • Lack of warranty coverage3
  • Appliance service life3
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Toshiba

Computers
  • 0 ISSUES RESOLVED
  • 226 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Basically a nice computer except the things that do not work 2
  • Tablet 1
  • Service rep was informative 1
  • Product 1
  • On time delivery 1

Customers don't like

  • Toshibas attitude2
  • Product2
  • Abusive treatment2
  • Toshibas website1
  • Toshiba not solving the problem1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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