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Samsung Electronics

Appliances and Electronics
  • 2 ISSUES RESOLVED
  • 680 TOTAL REVIEWS
  • $560K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Tv when it worked 3
  • Design 2
  • Features 2
  • Quality of tv 2
  • To try out their android 1

Customers don't like

  • Customer service15
  • Lack of warranty coverage6
  • Poor quality6
  • Appliance reliability5
  • Appliance service life4
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Sprint

Telecommunications
  • 2 ISSUES RESOLVED
  • 986 TOTAL REVIEWS
  • $270K CLAIMED LOSSES
  • $853 AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Family plan in my budget 6
  • Proximity of the store to my home 5
  • Unlimited data plans 5
  • Customer service 4
  • When i could block numbers 4

Customers don't like

  • Customer service36
  • Run around from sprint18
  • Given the runaround12
  • Escalation department rudeness11
  • Unprofessional manager10
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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