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Samsung Electronics

Appliances and Electronics
  • 3 ISSUES RESOLVED
  • 689 TOTAL REVIEWS
  • $580K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Tv when it worked 3
  • Features 3
  • Quality of tv 2
  • To try out their android 2
  • Style and size 2

Customers don't like

  • Customer service15
  • Poor quality7
  • Lack of warranty coverage6
  • Appliance reliability5
  • Appliance service life4
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Sprint

Telecommunications
  • 2 ISSUES RESOLVED
  • 1029 TOTAL REVIEWS
  • $280K CLAIMED LOSSES
  • $849 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Family plan in my budget 6
  • Proximity of the store to my home 5
  • Unlimited data plans 5
  • Customer service 4
  • When i could block numbers 4

Customers don't like

  • Customer service40
  • Run around from sprint18
  • Given the runaround13
  • Escalation department rudeness11
  • Unprofessional manager10
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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