PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Samsung Electronics and Sony as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Samsung Electronics
Sony

Samsung Electronics and Sony Overview

Total reviews 873 570
Company responses 0 0
Issues resolved 10 1

Samsung Electronics and Sony Consumer Ratings

Rank
389 out of 1835 in Appliances and Electronics category
241 out of 1835 in Appliances and Electronics category
Customer service
No votes
178 in category
Product or Service Quality
No votes
183 in category
Price Affordability
No votes
305 in category
Website
No votes
207 in category

Samsung Electronics and Sony Rating Details

Customer service
No votes
1.5 (104 reviews)
Reviewer's quote

...I called Samsung customer service. My call was answered in the Philippines. I asked to be transferred to the US...

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...This was not the type of customer service I expected from Sony but since my other but I had no previous experience with their customer service. My opinion is that there are too many VERY GOOD alternatives than to buy from a company with this attitude toward their customers..

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Product or Service Quality
No votes
1.8 (88 reviews)
Reviewer's quote

I called over 4 weeks ago to date and til 9/18 had still had no service. I opened my ticket with Samsung who assigned this third party to come fix my ice machine. They called to give me the date 9/2 so i took the day off because no time can be given until the day of...

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I've purchased many Sony products through the years including TVs, Home Theater Systems, Digital Cameras, and VHS/Disc players. I've always regarded Sony products as a good value backed by a reputable corporation. The first time I ever contacted Sony Customer Relations to file a warranty claim, I...

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Price Affordability
No votes
2.2 (78 reviews)
Reviewer's quote

...I would not have purchased these expensive ear buds at full price without the credit. Please tell me why this happened and how I will receive my credit on this current purchase. Thank You..

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I thought the issues were resolved, certainly SONY wouldn't have put out a pair of headphones at this price range without quality control, one mistake everyone makes and it happens but to my complete surprise the new pair had exactly the same problem, over 4 different computers. 2 laptops and 2...

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Website
No votes
2.2 (88 reviews)
Reviewer's quote

On the 28th of December 2019, I have placed an order from Samsung on their website https://www. samsung. com/us/ with using Samsung Financing Program...

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According to the Competition and Consumer Protection Commission’s website www. consumerhelp. ie, goods purchased from a shop or retailer should be: • Of acceptable quality • As described • Fit for its purpose • Corresponding to sample Under consumer law , my contract is with the seller of the goods...

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Samsung Electronics and Sony Pros and Cons

Pros
  • Overall product design and ease of use
  • Design
  • Tv when it worked
  • I would never suggest sony to anyone
  • Great when it worked
  • Ps4
Cons
  • Customer service
  • Poor quality poor customer service
  • Poor quality
  • Customer service
  • Customer care
  • Sony total disregard for customer satisfaction

Samsung Electronics and Sony Most Positive Reviews

Top rated reviews
5

Newer buy a samsung product..they give a very poor service to the customers..
Sunil Kumaran
9825200071

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5

31 de julio de2015Ciudad de la HabanaCuba.

Sr. Kazuo HiraiC.E.O. SONY Corp.
Estimado señor:
Tengo 64 años de edad y más...

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5

It's been a year I took a risk to buy a phone from the Samsung. I am saying soo because I have heard that it hangs a...

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5

Sony has stolen eight months of my Kaspersky subscription. I purchased my note-book from Sonny that I customized and pr...

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Samsung Electronics and Sony Most Critical Reviews

Lowest rated reviews
1

Samsung Smartcam wifi cam model SNH1011N JUNK! Bought from Costco. Package and inserts state 30 minute setup, but afte...

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1

As a loyal Sony customer, I will never buy another Sony product. Our 2yr old 50" $1000 TV failed to turn on. I got nothi...

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1

Bearing failed after 3.5 years. Had it repaired, a complete rebuild. The failure happened again after six months. Just...

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1

I sent my $600 Sony Xperia Z2 in for repairs because the microphone did not work. Its a known problem and is covered un...

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Samsung Electronics and Sony Latest Reviews

Recent published reviews
1.8

Order US50435358 was ordered and charged to my Paypal account without applying the credit that was promised when I...

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No votes

I have not been in contact with anyone about my problem please contact me

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1.2

We have been buying Samsung products for many years. 60 inch flat screen TVs, many note cell phones, from the note 2 up....

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No votes

I can access my PS4 account I need to talk to a customer service

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Samsung Electronics and Sony Products and Services

Most reviewed product and services
  • Samsung Electronics Tv (270 reviews)
  • Samsung Electronics Refrigerator (101 reviews)
  • Samsung Electronics Repair (54 reviews)
  • Sony Tv (104 reviews)
  • Sony Repair (64 reviews)
  • Sony Playstation 4 Video Game Console (36 reviews)