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Samsung Electronics

Appliances and Electronics
  • 2 ISSUES RESOLVED
  • 681 TOTAL REVIEWS
  • $560K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Tv when it worked 3
  • Design 2
  • Features 2
  • Quality of tv 2
  • To try out their android 1

Customers don't like

  • Customer service15
  • Lack of warranty coverage6
  • Poor quality6
  • Appliance reliability5
  • Appliance service life4
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Sirius Xm Radio

Telecommunications
  • 4 ISSUES RESOLVED
  • 856 TOTAL REVIEWS
  • $50.2K CLAIMED LOSSES
  • $215 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Radio service 8
  • Good sound 8
  • Escape 5
  • No commercials 5
  • Service itself was good 4

Customers don't like

  • Customer service14
  • Horrible customer service11
  • Hassle of service cancellation10
  • Being lied to8
  • Poor customer service7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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