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Samsung Electronics

Appliances and Electronics
  • 3 ISSUES RESOLVED
  • 691 TOTAL REVIEWS
  • $580K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Tv when it worked 3
  • Features 3
  • Quality of tv 2
  • To try out their android 2
  • Style and size 2

Customers don't like

  • Customer service15
  • Poor quality7
  • Lack of warranty coverage6
  • Appliance reliability5
  • Appliance service life4
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Sirius Xm Radio

Telecommunications
  • 4 ISSUES RESOLVED
  • 872 TOTAL REVIEWS
  • $51.4K CLAIMED LOSSES
  • $215 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Good sound 8
  • Radio service 8
  • Service itself was good 6
  • Escape 5
  • No commercials 5

Customers don't like

  • Customer service16
  • Horrible customer service12
  • Hassle of service cancellation10
  • Being lied to8
  • Poor customer service8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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