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Samsung Electronics

Appliances and Electronics
  • 5 ISSUES RESOLVED
  • 723 TOTAL REVIEWS
  • $600K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Tv when it worked 3
  • Features 2
  • Large load capacity 2
  • Overall product design and ease of use 2
  • Quality of tv 2

Customers don't like

  • Customer service12
  • Way they do business4
  • Appliance service life3
  • Poor quality3
  • Lack of warranty coverage3
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Seiki Digital

Appliances and Electronics
  • 0 ISSUES RESOLVED
  • 180 TOTAL REVIEWS
  • $25.3K CLAIMED LOSSES
  • $415 AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Picture 3
  • Horiible 2
  • Have to wait and see 1
  • Tv before it quit working 1
  • Instuctions 1

Customers don't like

  • Worst customer service5
  • Poor product quality5
  • Bad warrenty2
  • No response from customer service2
  • Stopped working warranty charges to ship back very expensive1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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