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Samsonite

Shopping
  • 1 ISSUES RESOLVED
  • 99 TOTAL REVIEWS
  • $76.9K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
Website
  • Purchases in the past 3
  • Customer service 2
  • Not applicable 2
  • Products 1
  • Sales staff at the samsonite store 1

Customers don't like

  • No response to e-mail2
  • Customer service2
  • Tony from customer service was nasty1
  • Wheel problem1
  • Warranty service1
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Telebrands

Shopping
  • 2 ISSUES RESOLVED
  • 2111 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $94 AVERAGE LOSS
2.0
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
Website
  • Light weight 16
  • Concept 13
  • Ease of use 10
  • It was great while it lasted 9
  • Concept and ease of use 7

Customers don't like

  • Burst very quickly7
  • Leaks and bursts5
  • Burst within month4
  • Poor durability4
  • Busted hose4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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