PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about SamsBeauty and The Honest Company as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

SamsBeauty
The Honest Company

SamsBeauty and The Honest Company Overview

Total reviews 50 172
Company responses 0 0
Issues resolved 0 0

SamsBeauty and The Honest Company Consumer Ratings

Rank
52 out of 311 in Beauty Supplies and Equipment category
153 out of 920 in Cosmetics and Personal Care category
Product or Service Quality
52 in category
96 in category
Customer service
45 in category
90 in category
Price Affordability
54 in category
152 in category
Exchange, Refund and Cancellation Policy
42 in category
81 in category

SamsBeauty and The Honest Company Rating Details

Product or Service Quality
1.6 (24 reviews)
2.3 (88 reviews)
Reviewer's quote

I’m from out of town and was going for a pleasant experience as well as deals, but your organization has truly abysmal customer service. The employees followed me and my 1 YEAR OKD around for all of 45 minutes in groups of UP TO 4!? Is that how you train your employees to treat paying customers....

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...Ihave done my research on ingredients and the EWG rating on The Honest products above. I figured I'd give it a shot - I bought my products at CVS and Walgreens. So far I'm loving them...

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Customer service
1.4 (24 reviews)
1.9 (95 reviews)
Reviewer's quote

:wtf:I was trying to purchase a silk bonnet and my card declined because of suspicious activity on the website then I got an email saying the purchase went thru and I tried to call and it said the store was closed there was no customer service number I would order anything from this company..

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...SO DOES THE CUSTOMER SERVICE. SHE IS MORE INTERESTED IN THE BUCK SHE MAKES THEN MAKING CUSTOMERS HAPPY! DONT PURCHASE..

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Price Affordability
2.7 (23 reviews)
2 (77 reviews)
Reviewer's quote

...I spent the price of what a wig would cost and called customer service being that I'm a loyal customer. I got no response other than you can return it and pay for shipping and we'll refund the money. I was just about to place another order but am really having second thoughts..

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...Hauschka for all similar products at a far better price point. But when I tried their high-end shampoo first (which is truly amazing ) and then other products (by now have used many), I came to agree that Honest co. products are elite products at better price point than their competition...

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Exchange, Refund and Cancellation Policy
1.1 (21 reviews)
1.9 (54 reviews)
Reviewer's quote

...I requested the refund within the allotted time. So if yall tell me its to late because yall took to long to respond its gonna be a problem..

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...Called the company and demanded a refund. They admitted it was being reformulated. So why still sell bad product? Pull it off the shelves for pete’s sake! I’ve heard such nightmares about their products...

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SamsBeauty and The Honest Company Pros and Cons

Pros
  • Great wigs
  • No pros
  • Deals are amazing
  • Product quality
  • Customer service
  • Website layout
Cons
  • No reply to complaints and issues
  • Customer service
  • There return
  • Horrible customer service
  • Automatic enrollment
  • Cancellation requests ignored

SamsBeauty and The Honest Company Most Positive Reviews

Top rated reviews
5

Have not recive my order

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5

I can see from reading other peoples reviews that they have had trouble unsubscribing or feeling "tricked" into a...

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4.2

Bank of America doesnt take 10 days to process somebodys money so something is not right hereAt Groupon to tell you...

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5

The Honest Company is by no means dishonest. As soon as you order the free trial you can an automatic conformation...

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SamsBeauty and The Honest Company Most Critical Reviews

Lowest rated reviews
1

I purchase two wigs from Samsbeauty.com and took them out of the package to inspect. One wig all the curls were too...

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1

When I signed up for a free trial it was not obvious to me that I would be AUTOMATICALLY charged for a $50 shipment in...

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1

I ordered hair from Sam's Beauty and the picture showed ombre hair. When I received the hair it was not ombre. I tried...

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1

Wasn't impressed when I received a full order of random items of which are the most expensive of there type on the...

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SamsBeauty and The Honest Company Latest Reviews

Recent published reviews
1

They take entirely too long to refund your money back and they dont provide paid return labels. Definitely will not...

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5

I just recently purchased the Honest Company Purely Sensitive Shampoo/ and body wash, Purely Simple Conditioner and the...

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1

WtfI was trying to purchase a silk bonnet and my card declined because of suspicious activity on the website then I...

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No votes

For the first time in my life, Im having an allergic reaction! Im 34 years old and Ive been using many different kinds...

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SamsBeauty and The Honest Company Products and Services

Most reviewed product and services
  • Samsbeauty Customer Care (6 reviews)
  • Samsbeauty Shipping Service (6 reviews)
  • Samsbeauty Hair Care (3 reviews)
  • The Honest Company Free Trial (29 reviews)
  • The Honest Company Diapers (21 reviews)
  • The Honest Company Customer Care (15 reviews)