PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about SamsBeauty and The Honest Company as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

SamsBeauty
The Honest Company

SamsBeauty and The Honest Company Overview

Total reviews
23
173
Company responses
0
0
Issues resolved
0
0

The Honest Company was first mentioned on PissedConsumer on May 7, 2013 and since then this brand received 173 reviews. It is 150 reviews more than SamsBeauty received since Mar 25, 2016.

SamsBeauty and The Honest Company Consumer Ratings

Rank
44 out of 368 in Beauty Supplies and Equipment category
123 out of 1215 in Cosmetics and Personal Care category
Customer service
46 in category
85 in category
Website
33 in category
115 in category
Exchange, Refund and Cancellation Policy
36 in category
67 in category

SamsBeauty and The Honest Company Rating Details

Customer service
1.2 (13 reviews)
1.9 (94 reviews)
Reviewer's quote

...Have a question about our refund policy? Visit our Customer Service section for more information. If you have any questions or concerns please don’t hesitate to contact us: Monday through Saturday 9am-6pm CST Phone: (888)920-SAMS or (847)966-SAMS Email: sales@samsbeauty. com Sincerely, samsbeauty...

Angela T

...SO DOES THE CUSTOMER SERVICE. SHE IS MORE INTERESTED IN THE BUCK SHE MAKES THEN MAKING CUSTOMERS HAPPY! DONT PURCHASE..

JONAIE L
Website
2.6 (12 reviews)
2.1 (81 reviews)
Reviewer's quote

First of all they took forever sending a product then it was nothing like the ad showed from their own website and refused to take back unless I paid for shipping and be deducted 30% of cost to return it. I explained that would cost almost as much as the product itself. The service representative...

PissedConsumer1584774

...Website does not work to update bundle information. I will be canceling. If you want headaches for ridiculous reasons then this is the company for you..

Marissa A
Exchange, Refund and Cancellation Policy
1.1 (12 reviews)
1.9 (54 reviews)
Reviewer's quote

...I tried to reach out to customer service and they said I couldn't exchange it and if I returned it I would have to pay a fee and couldn't get all my money back. When I tried to explain, I was ignored. I'll never shop here again!..

PissedConsumer1103113

...(UPS had made a huge mistake with my order--the Honest Co, replaced it and refunded the full order. An order of almost $80, given to me for free, due fully to a clear UPS mistake. My interactions on the phone: sweetest people EVER...

Aidan

SamsBeauty and The Honest Company Pros and Cons

Pros
No votes
  • Website layout
  • Product quality
  • Customer service
Cons
  • Customer service
  • There return
  • Refund return policy is awful
  • Horrible customer service
  • Automatic enrollment
  • Cancellation requests ignored

SamsBeauty and The Honest Company Most Positive Reviews

Top rated reviews
4

Brought a wig and braclet $34 with shipping and tax...when I opened the wig 3wks later...it wasnt what I had ordered not...

5

I can see from reading other peoples reviews that they have had trouble unsubscribing or feeling "tricked" into a...

SamsBeauty and The Honest Company Most Critical Reviews

Lowest rated reviews
1

I purchase two wigs from Samsbeauty.com and took them out of the package to inspect. One wig all the curls were too...

1

When I signed up for a free trial it was not obvious to me that I would be AUTOMATICALLY charged for a $50 shipment in...

SamsBeauty and The Honest Company Latest Reviews

Recent published reviews

I have placed an order on Wednesday morning and have yet to receive any information about when it will finally be...

Read all 23 reviews

For the first time in my life, Im having an allergic reaction! Im 34 years old and Ive been using many different kinds...

Read all 173 reviews

SamsBeauty and The Honest Company Products and Services

Most reviewed product and services
  • Samsbeauty Customer Care (4 reviews)
  • Samsbeauty Hair Care (2 reviews)
  • Samsbeauty Shipping Service (1 review)
  • The Honest Company Free Trial (29 reviews)
  • The Honest Company Diapers (21 reviews)
  • The Honest Company Customer Care (14 reviews)