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Sams Club

Supermarkets and Malls
  • 4 ISSUES RESOLVED
  • 1142 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $658 AVERAGE LOSS
2.3
Customer service
Website
Staff
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Prices 8
  • Convenience 3
  • Produce 3
  • Reasonable price 3
  • Some products are cheap 3

Customers don't like

  • Customer service6
  • Crappy customer service4
  • Incompitent employees4
  • Rude help4
  • Awful customer service for first time customer3
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Wayfair

Furniture and Decor
  • 2 ISSUES RESOLVED
  • 489 TOTAL REVIEWS
  • $62.2K CLAIMED LOSSES
  • $482 AVERAGE LOSS
1.8
Customer service
Website
Staff
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Not a single thing 10
  • Customer service 7
  • Product 6
  • None 4
  • Quality and price 3

Customers don't like

  • Customer service8
  • Delivery5
  • Delivery service4
  • Communication on shipping3
  • Return policy3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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