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Sams Club

Supermarkets and Malls
  • 4 ISSUES RESOLVED
  • 1183 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $665 AVERAGE LOSS
2.3
Customer service
Website
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Prices 8
  • Varity of items 3
  • Some products are cheap 3
  • Reasonable price 3
  • Produce 3

Customers don't like

  • Customer service7
  • Rude help4
  • Incompitent employees4
  • Crappy customer service4
  • Misleading ads3
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Travelocity

Travel Agencies
  • 0 ISSUES RESOLVED
  • 588 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $839 AVERAGE LOSS
1.4
Customer service
Website
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Will never use again 11
  • Website 3
  • Prices 3
  • E-mail confirmation 3
  • Nice customer service people 1

Customers don't like

  • Poor customer service11
  • Outright lies5
  • Huge hassle5
  • Long wait times on phone4
  • That they passed the buck to the airlines2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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