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Tom Thumb
Sams Club

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Tom Thumb

Tom Thumb

2.3
  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 246 TOTAL REVIEWS
Rank
87 out of 718
in Food Stores category
Rating Details
Customer service
Product or Service Quality
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    575
  • SUCCESSFUL
    52%
  • AVG CALL DURATION
    04:11
  • ISSUES RESOLVED
    13%
Top Products and Services
2.4
40 reviews
1.9
30 reviews
2.7
18 reviews
Sams Club

Sams Club

2.3
  • 9 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1589 TOTAL REVIEWS
Rank
41 out of 614
in Supermarkets and Malls category
Rating Details
Customer service
Product or Service Quality
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    334
  • SUCCESSFUL
    42%
  • AVG CALL DURATION
    04:12
  • ISSUES RESOLVED
    18%
Top Products and Services
2.5
246 reviews
2.9
134 reviews
2.6
104 reviews

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