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Sams Club

Supermarkets and Malls
  • 4 ISSUES RESOLVED
  • 1142 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $658 AVERAGE LOSS
2.3
Customer service
Website
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Prices 8
  • Convenience 3
  • Produce 3
  • Reasonable price 3
  • Some products are cheap 3

Customers don't like

  • Customer service6
  • Crappy customer service4
  • Incompitent employees4
  • Rude help4
  • Awful customer service for first time customer3
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Shutterfly

Auctions and Internet Stores
  • 1 ISSUES RESOLVED
  • 214 TOTAL REVIEWS
  • $34.3K CLAIMED LOSSES
  • $477 AVERAGE LOSS
2.0
Customer service
Website
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Ease of use 3
  • Convenience of photo organization 3
  • Promos and diverse selection 2
  • User friendly website 2
  • Rearranging of photos on share site easier 2

Customers don't like

  • Customer service9
  • Blaming others3
  • Poor quality product2
  • Unresponsive customer service2
  • Shipping policy2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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