PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about SurveyMonkey and Samplicio Us as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

SurveyMonkey
Samplicio Us

SurveyMonkey and Samplicio Us Overview

Total reviews 62 88
Company responses 0 0
Issues resolved 1 1

SurveyMonkey and Samplicio Us Consumer Ratings

Rank
57 out of 297 in PR and Marketing category
71 out of 297 in PR and Marketing category
Customer service
47 in category
45 in category
Exchange, Refund and Cancellation Policy
35 in category
34 in category
Website
50 in category
64 in category
Value for money
32 in category
42 in category

SurveyMonkey and Samplicio Us Rating Details

Customer service
1.1 (33 reviews)
1.1 (44 reviews)
Reviewer's quote

I have sent 7 emails to SurveyMonkey through the help center, because they do not have customer service and I have received any response on my refund or cancellation of the account..

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Dan mal servicio aqui parara escribir. Y Samplicios parece racistaicomentarios promocionan buenos al cliente para detalles.. Deben ser

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Exchange, Refund and Cancellation Policy
1.2 (29 reviews)
1.2 (40 reviews)
Reviewer's quote

...Call 781-568-9075 about cancellation..

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Many times I have been >50% of the way through a survey, and been told I dont qualify to participate. Dont use any surveys related to this site, absolute scam.

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Website
1.6 (29 reviews)
1.1 (42 reviews)
Reviewer's quote

...Their website is nearly impossible to navigate to a place to report issues, and they are incredibly slow to respond. They show more similarity to a scam website than a legitimate business. They certainly give the impression that milking the consumer is a large part of their business model..

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Tried taking several surveys through their website but all 7 surveys I tried to enter came up with an error message and it won't redirect. (https://www. samplicio...

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Value for money
1.4 (27 reviews)
1.1 (44 reviews)
Reviewer's quote

They will automatically put your account on auto renewal without informing you and keep deducting the money even without the person accessing their services. They will not send you any acknowledgement at all...

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... WITH MORE POINTS, STOP BEING REPETITIVE & MY PERSONAL BUSINESS STAYS PERSONAL!!! I WILL NEVER GIVE MY REAL AGE, HOW MANY KIDS I HAVE, THEIR AGES, OR HOW MUCH MONEY I MAKE, NEVER!!!! WHEN YOU ASK MY KID TO DO THE SURVEY, ITS ME, LYING!!! YOU GET WHAT YOU GIVE AND THIS SURVEY COMPANY CAN SUCK IT! ....

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SurveyMonkey and Samplicio Us Pros and Cons

Pros
  • Survey design interface
  • Lousy customer services and crooked billing practices
  • Strength of toolset
  • When they pay
Cons
  • Customer service
  • Procedure
  • Subscription plans
  • Scam rip off company - work and no pay
  • Not getting paid
  • Hours of time without compensation

SurveyMonkey and Samplicio Us Most Positive Reviews

Top rated reviews
4

I am polling 5 people for meeting times. How do I send one question with 5 potential meeting times for people to choose...

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No votes
3.5

Dear Sir,
I have purchased your survey in late August 2017 and found out that it doesn't work for me. Hence I may click o...

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No votes

SurveyMonkey and Samplicio Us Most Critical Reviews

Lowest rated reviews
1

If you want to use survey site, it is so obvious that you are gonna use more than 10 questions right? But survey monkey...

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1

Your company is nothing but a big scam, you promised rewards for completing your surveys but the surveys either say...

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1

I took a survey and was rather negative with my comments, fully intending to share them with my wife before submitting...

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1

I just completed a survey on the Sabra Hummus recall for Samplicio.US but at the end, I was told I was disqualified,...

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SurveyMonkey and Samplicio Us Latest Reviews

Recent published reviews
1.2

trying to upgrade service, no way to do it online, no way to get to a human being, including sales, tried many numbers,...

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1

Dan mal servicio aqui parara escribir. Y Samplicios parece racista
icomentarios promocionan buenos al cliente para detall...

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1

broke college student we used surveymonkey for a class project. We needed to print a screen and it said it was 25 dollar...

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1.8

I have been opening different surveys up to 5 in a row and when this company appears says you do not qualifyl for the te...

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SurveyMonkey and Samplicio Us Products and Services

Most reviewed product and services
  • Surveymonkey Survey Service (19 reviews)
  • Surveymonkey Customer Care (6 reviews)
  • Surveymonkey Subscription (3 reviews)
  • Samplicio Us Survey Service (41 reviews)
  • Samplicio Us Customer Care (1 review)