Sally Hansen vs Wen

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Sally Hansen

Cosmetics and Toiletries
  • 0 ISSUES RESOLVED
  • 60 TOTAL REVIEWS
  • $335 CLAIMED LOSSES
  • $16 AVERAGE LOSS
1.8
Customer service
Website
Staff
Reliability
  • Answered the phone quickly 1
  • Colours available 1

Customers don't like

  • How the product did nothing it said it does4
  • Cuticle nippers fell apart after only a short time1
  • Did not refund my money1
  • Miracle gel polish and top coat1
  • New airbrush spray tops1

Products by Sally Hansen

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Wen

Cosmetics and Toiletries
  • 2 ISSUES RESOLVED
  • 1748 TOTAL REVIEWS
  • $400K CLAIMED LOSSES
  • $732 AVERAGE LOSS
2.1
Customer service
Website
Staff
Reliability
  • Smell 12
  • How it makes my hair feel and look 8
  • Product 7
  • Feel of my hair 6
  • Silky shiny hair 5

Customers don't like

  • Hair loss30
  • Deceptive marketing practice15
  • Lost my hair14
  • Hair falling out8
  • Losing my hair when i shampooed8

Products by Wen

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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