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Sally Hansen

Cosmetics and Toiletries
  • 0 ISSUES RESOLVED
  • 61 TOTAL REVIEWS
  • $335 CLAIMED LOSSES
  • $16 AVERAGE LOSS
1.8
Customer service
Website
Staff
Reliability
  • Answered the phone quickly 1
  • Colours available 1

Customers don't like

  • How the product did nothing it said it does4
  • Cuticle nippers fell apart after only a short time1
  • Did not refund my money1
  • Miracle gel polish and top coat1
  • New airbrush spray tops1
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Ulta

Cosmetics and Toiletries
  • 3 ISSUES RESOLVED
  • 667 TOTAL REVIEWS
  • $35K CLAIMED LOSSES
  • $199 AVERAGE LOSS
1.7
Customer service
Website
Staff
Reliability
  • Points program 7
  • Price 5
  • In-store shopping 4
  • Rewards card 4
  • Makeup 4

Customers don't like

  • Customer service38
  • Ordering online14
  • No estimated date for delivery8
  • Poor customer service7
  • Bad customer service5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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