PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Telebrands and Saladmaster as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Saladmaster
Has Verified Representatives
3.6
Telebrands
Saladmaster

Telebrands and Saladmaster Overview

Total reviews 2350 222
Company responses 0 100
Issues resolved 5 2

Telebrands and Saladmaster Consumer Ratings

Rank
750 out of 3739 in E-commerce category
24 out of 534 in Kitchen and Cooking category
Product or Service Quality
734 in category
35 in category
Price Affordability
603 in category
98 in category
Website
710 in category
39 in category
Customer service
501 in category
33 in category

Telebrands and Saladmaster Rating Details

Product or Service Quality
1.4
(255 reviews)
3
(108 reviews)
Reviewer's quote

Product is not available, I should call back in 2weeks to see if you have them in stock. Then if not keep calling till you have them in stock! I cant have the address to your company until the frying pan is in stock, but you had to have my address. The card on the pan says No QUESTIONS ASKED!...

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...They have available product already and there is no way for you to back out. They are washing the products even opening it by themselves. Obviously it is very inhumane marketing strategy...

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Price Affordability
2.4
(245 reviews)
2.4
(111 reviews)
Reviewer's quote

...The "manager then offered to refund my purchase price, less the $10. 00 refund previously offered, to my credit card. The amount of the refunds cane up short of what I had paid for the product, but I was tired of trying to deal with the people...

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I would like to buy the machine the water machine but find it a bit pricey, can I does it ever go down in price?..

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Website
1.9
(209 reviews)
2.8
(96 reviews)
Reviewer's quote

...The website to track order http://www. GetOrderStatus. com is UNSECURED WEBSITE...

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I got my cookware when my son was 8 months old...57 years ago, and still have it today, November 17, 2023...and still cooking with it today!Some of the top knobs had broke over the years and some of the side handles , but, contacted Eric in Eustis, Florida, this afternoon, and in one hour, even, he...

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Customer service
1.6
(198 reviews)
2.7
(112 reviews)
Reviewer's quote

Calling the pocket hose Customer service center on Apr 11, to check that my hose was being replaced, after 1/2 hour of being told it wasn't their (your?) responsibility, she connected me to Telebrands. After a series of phone tree numbers to press, NONE of them related to talking to a person to...

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...The customer service cannot get any worse considering I have been trying for over six months!..

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Telebrands and Saladmaster Pros and Cons

Pros
  • Light weight
  • Concept
  • It was great while it lasted
  • Great quality
  • Love the cookware
  • So simple to cook
Cons
  • Customer service
  • Burst very quickly
  • Poor durability
  • Very expensive
  • Too expensive and poor customer service
  • Pricey

Telebrands and Saladmaster Most Positive Reviews

Top rated reviews
5

Had 2 hoses pop like a balloon. Very disappointed.

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5

My family has been using saladmaster for 3 generations and i am ecstatic to now have a set of my own. Different family...

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5

Hose was connected to outdoor spigot and laying on the ground while performing vehicle maintenance. Temperature outside...

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5

I got my cookware when my son was 8 months old...57 years ago, and still have it today, November 17, 2023...and still co...

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Telebrands and Saladmaster Most Critical Reviews

Lowest rated reviews
1

Turned on the water it blew up in my face

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1

SALADMASTER cookware is highly overpriced. The sales people present it as a saving grace but it is a rip off. All the...

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1

I have been trying for just about an hour to talk to a live person, please call me so I can get a replacement for my...

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1

We spent $3000 on the cookware and the 2 lids don't seal as they are supposed to.

Customer service blamed me for droppi...

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Telebrands and Saladmaster Latest Reviews

Recent published reviews
No votes

I want to talk to a person who can help me get a replacement for the Fast Fountain I purchased at Walmart, it does not...

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No votes

Lifetime warranty complaint, when we purchased this at 20 years ago the sales rep told us you can return this set of...

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2.6

Pocket hose ripping at connection to hose spigot. Not supposed to do this, I want a new hose and they hung up on me....

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1.1

They went in our home without informing us that they will do the cooking show. They have available product already and...

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