PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Safeway and WalMart as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Safeway
WalMart

Safeway and WalMart Overview

Total reviews 564 9418
Company responses 0 1
Issues resolved 2 84

Safeway and WalMart Consumer Ratings

Rank
98 out of 401 in Food Stores category
64 out of 333 in Supermarkets and Malls category
Customer service
88 in category
59 in category
Discounts and Special Offers
50 in category
48 in category
Diversity of Products or Services
96 in category
58 in category
Product or Service Quality
69 in category
55 in category

Safeway and WalMart Rating Details

Customer service
1.8 (213 reviews)
1.6 (3100 reviews)
Reviewer's quote

...It was easy and the customer service person was very efficient and professional..

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Upon approaching the customer service office the Walmart associate was assisting a customer. Therefore, I complied with the CDC guidelines and maintained the required six feet. After the associate completed the transaction I moved forward and specially stated clearly that "I wanted to purchase two...

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Discounts and Special Offers
2.6 (179 reviews)
2.4 (2435 reviews)
Reviewer's quote

...For those who can not wear a mask, it would be fair and equitable to have special shopping hours for those who can't wear a mask. It would make my shopping experience comfortable and fair for me to be able to look at new products and to have access to a non-discriminatory shopping experience..

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Walmart offers store inventory checker which is suppose to provide customer with ability to see if specific Walmart has your desired item in stock thereby not waste time going to store when item is out of stock. Walmart does not maintain accurate nor honest inventories. They manipulate prices,...

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Diversity of Products or Services
2.6 (171 reviews)
2.6 (2429 reviews)
Reviewer's quote

Low stock on most products, incomplete orders, rude and hostile cashiers, incompetent leadership, and a huge amount of friction between the admin people and the rest of the store. This translates to irritated cashiers and other employees, who then turn that irritation towards the customer. Go to a...

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This is not the first time I have had an issue with this Walmart location's delivery services. I had a similar issue with my most recently completed order where I was told they were able to find the driver for a few hours, unable to contact the driver in general, and were not able to provide any...

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Product or Service Quality
2.3 (169 reviews)
2.1 (2514 reviews)
Reviewer's quote

...On line ordering and delivery has fallen in quality and service..

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...I called customer service. The first rep put me on hold forever only to return to give me a song and dance about why it wasn't available until Tuesday. I told him to cancel the order and I'd order through Amazon and suddenly he couldn't hear me, told me to call back, and hung up...

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Safeway and WalMart Pros and Cons

Pros
  • I used to love this store
  • Employees
  • Courtesy
  • Prices
  • Location
  • Convenience
Cons
  • Customer service
  • Unprofessional behavior
  • Poor service and high prices
  • Customer service
  • Service
  • Management

Safeway and WalMart Most Positive Reviews

Top rated reviews
5

Southwest Safeway needs new management rotten meat always in the meat cases

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5

my friend and my grandma were drinking bottled water from walmart. My grandmas tasted okay but my friend swallowed a...

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5

Customers are just highly rude and it is mind boggling how petty they become over little things. Stop trying to overall...

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5

The Wal-Mart’s stores in my town are overly crowed, dirty, and have unenthused cashiers. That’s why I decided to shop w...

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Safeway and WalMart Most Critical Reviews

Lowest rated reviews
1

The unprofessionalism in the Pharmacy (Rivermark) has increased since Kroger took over.
The pharmacy manager knows absol...

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1

I ordered from Walmart online. I had a few returns and was told I could return them at the Broadway Walmart Store. I ha...

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1

On 11/3/14 at 8:30 pm a customer shopping at Safeway on Church and Market Street was racially discriminated against by...

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1

I bought a gift card for my daughter online to be sent to her address at college. By the delivery date, she had still n...

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Safeway and WalMart Latest Reviews

Recent published reviews
2.5

The guy who does bag groceries had a terrible attitude and they should have good training for the job !

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3

Have not received my order for cargo pans.....ordered several weeks ago.

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1

Your locations in Highlands Ranch and Littleton are HORRIBLE! The prices are always wrong. I add my just for U, and...

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1

I am a disabled veteran of the Vietnam Era with diagnosed PTSD and a comprised immune system. On 09/26/2020 I shopped...

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Safeway and WalMart Products and Services

Most reviewed product and services
  • Safeway Customer Care (86 reviews)
  • Safeway Manager (61 reviews)
  • Safeway Cashier (29 reviews)
  • Walmart Customer Care (839 reviews)
  • Walmart Manager (547 reviews)
  • Walmart Cashier (434 reviews)