Safeway vs Walmart: which one is better? @ Pissed Consumer

PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Safeway and Walmart as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

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Safeway

2.3

Walmart

2.2

Safeway

Walmart

Safeway and Walmart Overview

Total reviews

487

8317

Company responses

Issues resolved

Walmart was first mentioned on PissedConsumer on May 31, 2007 and since then this brand received 8317 reviews. It is 7830 reviews more than Safeway received since May 31, 2007. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Walmart customer support team than with Safeway customer service.

Safeway and Walmart Consumer Ratings

Rank

89 out of 720 in Food Stores category

54 out of 614 in Supermarkets and Malls category

Customer service

79 in category

56 in category

Discounts and Special Offers

43 in category

41 in category

Diversity of Products or Services

77 in category

46 in category

Safeway and Walmart Rating Details

Customer service

1.7 (173 reviews)

1.6 (2614 reviews)

Reviewer's quote

...So, now I get to wait in the happy line for customer service. More time waiting for reimbursement when I wish to be driving home..

Pam C

...Returned an item and had to wait long time------- - WHY??????????????? BECAUSE A CUSTOMER WAS...

Estefan

Discounts and Special Offers

2.6 (143 reviews)

2.4 (2105 reviews)

Reviewer's quote

...I have spent a lot 9f time loading coupons and discounts onto my card via the app or just internet. I had to do some shopping for an elderly neighbor after his surgery. He gave me a list I estimated the prices using the internet coupons and he gave me the cash to cover his list...

Michelle M

I take atrip to Sunnyside Wamart about 2 times a week (Which in about 40 plus miles round trip from where I live) And I have a QUESTION for you: Who's bright idea was it to put in SELF CHECK OUT? When I go there I spend more time in line waiting to Check out than I do shopping. There are 0 to1...

PissedConsumer1723963

Diversity of Products or Services

2.6 (139 reviews)

2.6 (2068 reviews)

Reviewer's quote

Since Albertsons " absorbed " Safeway, the store has severely gone downhill. They are ALWAYS out of items that I have been shopping for about 25 years now here in Kingman. The Manager should have his face held down in a toilet until the bubbles stop coming up. HE IS A JERK !!! Tell Albertsons to...

Michael J

I loaded $400 on a Walmart prepaid Visa money card and can't access it! YES I'LL FILE JUST TELL ME THE ATTORNEY THAT I NEED TO GO TO!!

Marica

Safeway and Walmart Pros and Cons

Pros

I used to love this store
Employees
Courtesy

Prices
Location
Convenience

Cons

Customer service
Unprofessional behavior
Poor service and high prices

Customer service
Service
Management

Safeway and Walmart Most Positive Reviews

Top rated reviews

Southwest Safeway needs new management rotten meat always in the meat cases

my friend and my grandma were drinking bottled water from walmart. My grandmas tasted okay but my friend swallowed a...

Safeway and Walmart Most Critical Reviews

Lowest rated reviews

The unprofessionalism in the Pharmacy (Rivermark) has increased since Kroger took over.
The pharmacy manager knows absol...

I ordered from Walmart online. I had a few returns and was told I could return them at the Broadway Walmart Store. I ha...

Safeway and Walmart Latest Reviews

Recent published reviews

I decided to stop by Safeway to grab a pig of bacon..I knew that's what my mom would want since she's coming in from...

Read all 487 reviews

I recently moved down from Maine to Alabama to care for my elderly mother who has diabetes. I do not know anything...

Read all 8317 reviews

Safeway and Walmart Products and Services

Most reviewed product and services

Safeway Customer Care (76 reviews)
Safeway Manager (58 reviews)
Safeway Cashier (29 reviews)

Walmart Customer Care (719 reviews)
Walmart Manager (540 reviews)
Walmart Cashier (427 reviews)

How would you compare Safeway vs Walmart?

Customer service

Product or Service Quality

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Anonymous peterpan56 Oct 26, 2018 #1588016

Safeway cannot be compared to Walmart. They are not the same type of store. In the areas where they share similar products, Walmart has both better selection and prices.

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