PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Schnucks and Safeway as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Schnucks
Safeway

Schnucks and Safeway Overview

Total reviews
118
552
Company responses
0
0
Issues resolved
1
2

Schnucks and Safeway Consumer Ratings

Rank
48 out of 332 in Supermarkets and Malls category
107 out of 397 in Food Stores category
Customer service
34 in category
90 in category
Diversity of Products or Services
47 in category
94 in category
Location
19 in category
43 in category
Price Affordability
78 in category
96 in category

Schnucks and Safeway Rating Details

Customer service
2.1 (61 reviews)
1.7 (205 reviews)
Reviewer's quote

What is it with the lack of checkout lanes? You used to have great customer service with checking out. Now I am forced to check myself out. Plus the quality of service and over priced items have drove me elsewhere..

Read full review

I was treated terribly by a customer service member in store today, yelled at and humiliated in front of my child and the whole store..

Read full review
Diversity of Products or Services
2.7 (53 reviews)
2.6 (163 reviews)
Reviewer's quote

...Dropping products left and right such as chicken drumettes, soft scrub gel cleanser, showboat *** n beans, a couple of jerks relish, wild harvest French fries and the list goes on . Very disappointing as I have been a well satisfied customer for years..

Read full review

...It would make my shopping experience comfortable and fair for me to be able to look at new products and to have access to a non-discriminatory shopping experience..

Read full review
Location
3.7 (53 reviews)
3.5 (156 reviews)
Reviewer's quote

...I have been a customer of Schnucks since you opened a location in River Roads Mall area years ago, but not any more..

Read full review

...Customers to come in Close and DIRECT contact with each other putting us ALL at higher Risk of contracting COVID19!!! PLEASE have Grandview Washington's location open BOTH DOORS. Thank You for your...

Read full review
Price Affordability
2.2 (51 reviews)
2.4 (159 reviews)
Reviewer's quote

...I have even been charged ABOVE the regular price when an item was on sale. The Hampton Village store is the worst offender in my experience. The last example happened at the Culinaria...

Read full review

...99 because I dont belong to your stupid club! What??!!! Post a large price tag of $4. 99 then gouge me for another $1. Im done with Safeway...

Read full review

Schnucks and Safeway Pros and Cons

Pros
  • Customer service
  • Some of the clerks
  • Location is convenient
  • I used to love this store
  • Employees
  • Courtesy
Cons
  • How the employees treat their customers
  • Just seem like they gave up
  • Customer service does not respond to emails
  • Customer service
  • Unprofessional behavior
  • Poor service and high prices

Schnucks and Safeway Most Positive Reviews

Top rated reviews
5

On 7-29-2019,my wife an i visited your evansville west store in evansville in. We bought sevrral items which. One was...

Read full review
5

Southwest Safeway needs new management rotten meat always in the meat cases

Read full review
5

Michelle Jefferson at your Lindell store location is a wonderful, helpful employee. She always keeps a great attitude,...

Read full review
5

Customers are just highly rude and it is mind boggling how petty they become over little things. Stop trying to overall...

Read full review

Schnucks and Safeway Most Critical Reviews

Lowest rated reviews
1

I have bought yogurt and milk both were sour the dates were good. I also paid $16.00 for a chuck roast last week it was...

Read full review
1

The unprofessionalism in the Pharmacy (Rivermark) has increased since Kroger took over.
The pharmacy manager knows absol...

Read full review
1

I think It was horrible that an employee who has worked for the company for years and her father passes ...

Read full review
1

On 11/3/14 at 8:30 pm a customer shopping at Safeway on Church and Market Street was racially discriminated against by...

Read full review

Schnucks and Safeway Latest Reviews

Recent published reviews
No votes

I would like to get clarity on the benefit package that I will be receiving my home address is 9380 Austin Dr. olive...

Read full review
2.1

This is the 2nd time I've ordered groceries online and chose a delivery time and 2.5 hours later I had to call asking fo...

Read full review
No votes

I have already tried to email the Country Crock website, but the hoops you have to go through is not worth my time. I...

Read full review
3.8

I won't wear a mask. Please have designated Avoid aahours for customers who don't wear masks.

Read full review

Schnucks and Safeway Products and Services

Most reviewed product and services
  • Schnucks Customer Care (22 reviews)
  • Schnucks Manager (7 reviews)
  • Schnucks Prescription Refill (6 reviews)
  • Safeway Customer Care (82 reviews)
  • Safeway Manager (61 reviews)
  • Safeway Cashier (29 reviews)