PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Safepro Auto Glass and Safelite Autoglass as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Safepro Auto Glass
Safelite Autoglass

Safepro Auto Glass and Safelite Autoglass Overview

Total reviews
7
790
Company responses
0
0
Issues resolved
0
4

Safelite Autoglass was first mentioned on PissedConsumer on Mar 22, 2008 and since then this brand received 790 reviews. It is 783 reviews more than Safepro Auto Glass received since Jul 13, 2015.

Safepro Auto Glass and Safelite Autoglass Consumer Ratings

Rank
42 out of 2659 in Service Centers and Repairs category
230 out of 2659 in Service Centers and Repairs category
Staff
41 in category
174 in category
Customer service
41 in category
192 in category
Website
31 in category
147 in category

According to consumer ratings and reviews, Safepro Auto Glass ranks 188 points higher in the Service Centers and Repairs category than Safelite Autoglass. People gave Safepro Auto Glass 4.6 stars for Staff criterion in Service Centers and Repairs category and it is 553 points higher than the worst rated brand in this category. At the same time, Safelite Autoglass was rated 1.7 stars for Staff criterion in this category and it is 420 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Safepro Auto Glass has a higher rating than Safelite Autoglass. Regarding Website criterion, consumers gave Safepro Auto Glass 4.7 stars and it is 95% greater than other in category. Safelite Autoglass however was rated 2.2 stars and it is 75% greater than other in category.

Safepro Auto Glass and Safelite Autoglass Rating Details

Staff
4.6 (7 reviews)
1.7 (175 reviews)
Reviewer's quote

Awesome! Will never use anyone else.

Diane B

...I have reviewed all the evidence and have went over the loss with professionals on staff and unfortunately we don't feel we have any liability for your heater core and evaporator. You can always take your evidence through your own carrier and have them subrogate back against us. "...

PissedConsumer1702480
Customer service
4.3 (6 reviews)
1.4 (192 reviews)
Reviewer's quote

I feel as though it is pretty poor customer service. I have explained my issue to two representatives within their company, and I still have not gotten a call back to address the issue, nor has anyone issued an apology. But there was no problem with the servicemen contacting me in order to get my...

Jamila D

...Poor service and I feel like I got ripped off. Corporate customer satisfaction rep was very understanding and professional. I called him to lodge a complaint..

PissedConsumer1723922
Website
4.7 (6 reviews)
2.2 (130 reviews)
Reviewer's quote

I started to write a review on Google which had 157 reviews for 4.85 Stars***** or Yelp with 218 reviews with 4.95 Stars***** and I saw that SafePro had 4.35 Stars**** on Pissed Consumer so I thought I would write a review here...When SafePro Auto Glass replaced my windshield about 15 months ago...

Rex P

...I cannot find any place on the company website to report the driver..

Amora

Safepro Auto Glass and Safelite Autoglass Pros and Cons

Pros
  • Kirk their csr
  • Great customer service
  • Excellent customer service
  • Friendliness off the tech
  • Were helpful
  • Friendly
Cons
No votes
  • Customer service
  • Disrespectful technician
  • Did not do the job right

Safepro Auto Glass and Safelite Autoglass Most Positive Reviews

Top rated reviews
5

I am the Owner of SafePro Auto Glass. I have balanced my life with God, Family, giving our Customers a "Legendary"...

5

I contacted SafeLite to repair a couple chips in my windshield. Even though (due to many geographically diverse...

Safepro Auto Glass and Safelite Autoglass Most Critical Reviews

Lowest rated reviews
2

Safeproautoglass tell you with a insurance claim you get 50-150 cash back I been told on 7-3-15 that on 7-6-15 they...

1

RUN AWAY FROM THIS COMPANY AND NEVER USE THEM!!! This company gave me the run around for 3 days. First two times they...

Safepro Auto Glass and Safelite Autoglass Latest Reviews

Recent published reviews
5

Awesome! Will never use anyone else.

Read all 7 reviews
1

I was driving on a slippery street, Ivy Bridge Way, in Gates, NY. A Safelite Autoglass van (number 19032) did not stop a...

Read all 790 reviews

Safepro Auto Glass and Safelite Autoglass Products and Services

Most reviewed product and services
  • Safepro Auto Glass Part Replacement (3 reviews)
  • Safepro Auto Glass Car Part Replacement (2 reviews)
  • Safelite Autoglass Repair (179 reviews)
  • Safelite Autoglass Car Part Replacement (52 reviews)
  • Safelite Autoglass Windshield Repair (31 reviews)