PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Safepro Auto Glass and Safelite Autoglass as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Safepro Auto Glass
Safelite Autoglass

Safepro Auto Glass and Safelite Autoglass Overview

Total reviews
7
920
Company responses
0
0
Issues resolved
0
5

Safepro Auto Glass and Safelite Autoglass Consumer Ratings

Rank
54 out of 1721 in Service Centers and Repairs category
245 out of 1721 in Service Centers and Repairs category
Website
31 in category
154 in category
Customer service
40 in category
202 in category
Discounts and Special Offers
22 in category
173 in category
Product or Service Quality
36 in category
174 in category

Safepro Auto Glass and Safelite Autoglass Rating Details

Website
4.7 (6 reviews)
2.2 (173 reviews)
Reviewer's quote

Awesome! Will never use anyone else.

Read full review

NoI have two different repairs I need a chip fixed on my windshield I need the seal fixed on my back window there is nothing in your repair online for craft website on how to do that and obviously you guys are too cheap to pay employees to answer the phone so I guess I will be calling in auto glass..

Read full review
Customer service
4.3 (6 reviews)
1.4 (249 reviews)
Reviewer's quote

I feel as though it is pretty poor customer service. I have explained my issue to two representatives within their company, and I still have not gotten a call back to address the issue, nor has anyone issued an apology. But there was no problem with the servicemen contacting me in order to get my...

Read full review

...Customer service rep said the driver would be found and contacted..

Read full review
Discounts and Special Offers
4.8 (5 reviews)
1.5 (147 reviews)
Reviewer's quote

I started to write a review on Google which had 157 reviews for 4.85 Stars***** or Yelp with 218 reviews with 4.95 Stars***** and I saw that SafePro had 4.35 Stars**** on Pissed Consumer so I thought I would write a review here...When SafePro Auto Glass replaced my windshield about 15 months ago...

Read full review

1 prover for autoglass, and was escalated to a special member services department, who escalated this further to Safelite's corporate office. I get am email from Lisa Burney, Sr customer service specialist, and after going back and forth, she AGREED to pay for the damages. I was to go to a body...

Read full review
Product or Service Quality
5 (5 reviews)
1.5 (218 reviews)
Reviewer's quote

Unfortunately, customer service has seemed to slowly fall down the list of priorities and I often find myself experiencing the "quantity over quality" mentality that many businesses are implementing. Thankfully SafePro operates by a different set of standards and it's evident. I know there are many...

Read full review

...Terrible customer service integrity will be reporting to the Better Business Bureau as well. My email is bhughe8@gmail. com if anyone from safe light wants to do what's rite by my mom..

Read full review

Safepro Auto Glass and Safelite Autoglass Pros and Cons

Pros
  • Kirk their csr
  • Great customer service
  • Excellent customer service
  • Friendliness off the tech
  • Mobil repair
  • Were helpful
Cons
No votes
  • Customer service
  • Did not do the job right
  • Disrespectful technician

Safepro Auto Glass and Safelite Autoglass Most Positive Reviews

Top rated reviews
5

I am the Owner of SafePro Auto Glass. I have balanced my life with God, Family, giving our Customers a "Legendary"...

Read full review
5

I contacted SafeLite to repair a couple chips in my windshield. Even though (due to many geographically diverse...

Read full review
5

Unfortunately, customer service has seemed to slowly fall down the list of priorities and I often find myself...

Read full review
5

I am on my 6th windshield from Safelite. A 15 year Road Warrior, caught a lot of rocks from 18 wheelers.
The last one t...

Read full review

Safepro Auto Glass and Safelite Autoglass Most Critical Reviews

Lowest rated reviews
1

On Wednesday, November 21st SafePro replaced the windshield on my 2014 Lexus 350. I was so busy packing for a Thanksgivi...

Read full review
1

RUN AWAY FROM THIS COMPANY AND NEVER USE THEM!!! This company gave me the run around for 3 days. First two times they...

Read full review
1.7

Safeproautoglass tell you with a insurance claim you get 50-150 cash back I been told on 7-3-15 that on 7-6-15 they...

Read full review
1

I have a truck that had a broken window, too bad safelite autoglass was not the company to actually make the repairs!...

Read full review

Safepro Auto Glass and Safelite Autoglass Latest Reviews

Recent published reviews
5

Awesome! Will never use anyone else.

Read full review
1

I had it fixed through my insurance company first shot put the wrong windshield in my truck second the glue at the top...

Read full review
5

I started to write a review on Google which had 157 reviews for 4.85 Stars***** or Yelp with 218 reviews with 4.95 Stars...

Read full review
1.2

According to the warranty if Im not satisfied I have to option of repair or replace. I contacted satellite to fix their...

Read full review

Safepro Auto Glass and Safelite Autoglass Products and Services

Most reviewed product and services
  • Safepro Auto Glass Part Replacement (3 reviews)
  • Safepro Auto Glass Car Part Replacement (2 reviews)
  • Safelite Autoglass Repair (182 reviews)
  • Safelite Autoglass Car Part Replacement (54 reviews)
  • Safelite Autoglass Customer Care (39 reviews)