SafeLink Wireless vs Virgin Mobile USA

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SafeLink Wireless

Telecommunications
  • 2 ISSUES RESOLVED
  • 507 TOTAL REVIEWS
  • $40.2K CLAIMED LOSSES
  • $575 AVERAGE LOSS
1.8
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Free 250 minutes 14
  • Program 5
  • Bad nothing to like 3
  • Not a darn thing 3
  • Easy customer service 3

Customers don't like

  • Total run around everytime have never had a good experience9
  • Bad experience8
  • Customer service is a joke7
  • Rude customer service7
  • Inept customer service7

Products by SafeLink Wireless

No items

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Virgin Mobile USA

Telecommunications
  • 0 ISSUES RESOLVED
  • 65 TOTAL REVIEWS
  • $6.5K CLAIMED LOSSES
  • $196 AVERAGE LOSS
1.2
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices

No items

Customers don't like

  • Very poor engineering2
  • Customer service2
  • Refurbished replacement1
  • Wanting to pay return ship for bad phone1
  • Straight lies1

Products by Virgin Mobile USA

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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