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Safelink Wireless

Telecommunications
  • 2 ISSUES RESOLVED
  • 565 TOTAL REVIEWS
  • $42.2K CLAIMED LOSSES
  • $521 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Reliability
Billing Practices
  • Free 250 minutes 14
  • Program 5
  • Bad nothing to like 3
  • Not a darn thing 3
  • Easy customer service 3

Customers don't like

  • Total run around everytime have never had a good experience10
  • Bad experience8
  • Customer service is a joke8
  • Inept customer service7
  • Rude customer service7
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Verizon

Telecommunications
  • 12 ISSUES RESOLVED
  • 2141 TOTAL REVIEWS
  • $540K CLAIMED LOSSES
  • $844 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Reliability
Billing Practices
  • Internet 6
  • Coverage area 4
  • You are a bunch of overcharging crooks 4
  • Terrible service 3
  • Tv 3

Customers don't like

  • Incompetent customer service83
  • Poor service31
  • Customer service17
  • Bait and switch14
  • Fraudulent tactics10
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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yette529
I have a phone from each of these companies. At the present, I'm in a major battle with both. Completely different and unrelated issues. I now seem to have better phone service with Verizon But its really hard to compare the service from a $500 + phone running on a $300 network extender to the service of a - $20 free government phone. The Verizon service has been so much better since I got the network extender. Before, It was impossible to even carry on a short conversation without being disconnected several times. It was so frustrating and even sending a text message would have you pulling your hair out before it would finally send. For years, I was constantly borrowing a phone so I could call in to Verizon about my lack of service and defective equipment (I'll go into the equipment detail in a minute). It was a fight and argument every time especially after I heard about this network extender that would give me great service I have now. I could have gotten (purchased) one a lot sooner and probably saved myself a lot of stress and headaches. First of all, that network extender was either $300 or $350 back then. I wanted one real bad but that was and still is a lot of money to come up with all at once for phone service that was already paying $86 a month for(that was one line with the lowest of everything). It had to be at least three years, probably more, I would go to the Verizon site pretty often just to see if the price had gone down or perhaps find some type of deal... Show more