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Safelink Wireless

Telecommunications
  • 2 ISSUES RESOLVED
  • 693 TOTAL REVIEWS
  • $49.9K CLAIMED LOSSES
  • $504 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Reliability
Billing Practices
  • Free 250 minutes 14
  • Not a darn thing 7
  • Program 6
  • Phone and free service 3
  • Phone 3

Customers don't like

  • Total run around everytime have never had a good experience7
  • Poor english6
  • Hours with customer service5
  • Not being able to understand the reps4
  • Inept customer service4
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Verizon Wireless

Telecommunications
  • 7 ISSUES RESOLVED
  • 894 TOTAL REVIEWS
  • $500K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Reliability
Billing Practices
  • Coverage area 15
  • Seem to have better coverage than most providers 9
  • Coverage 9
  • You are a bunch of overcharging crooks 4
  • Quality of network 4

Customers don't like

  • No resolution to problem10
  • Customer service8
  • Problem resolution7
  • Deceitful salesperson7
  • Multiple issues6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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