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Safelink Wireless

Telecommunications
  • 2 ISSUES RESOLVED
  • 773 TOTAL REVIEWS
  • $51.9K CLAIMED LOSSES
  • $463 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Reliability
Billing Practices
  • Free 250 minutes 14
  • Program 6
  • Phone and free service 3
  • Phone 3
  • Patience 3

Customers don't like

  • Customer service14
  • Total run around everytime have never had a good experience7
  • Hours with customer service7
  • Poor english6
  • Super frustrating4
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Tracfone

Telecommunications
  • 15 ISSUES RESOLVED
  • 1126 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $402 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Reliability
Billing Practices
  • No contract 12
  • Price 11
  • Good service for years 11
  • Cost when i used very few minutes 11
  • Having the same phone number 8

Customers don't like

  • Poor customer service39
  • Untrained call centers8
  • Nonresponsive6
  • No resolution to my problem5
  • Worst customer service ever3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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