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SafeLink Wireless

Telecommunications
  • 2 ISSUES RESOLVED
  • 531 TOTAL REVIEWS
  • $40.2K CLAIMED LOSSES
  • $567 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • Free 250 minutes 12
  • Program 4
  • Bad nothing to like 3
  • Not a darn thing 3
  • Easy customer service 3

Customers don't like

  • Total run around everytime have never had a good experience8
  • Customer service is a joke8
  • Bad experience7
  • Inept customer service7
  • Cant understand a word customer service saids7
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Time Warner Cable

Telecommunications
  • 5 ISSUES RESOLVED
  • 1457 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $3.5K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • Internet speed when it works 11
  • No contract 7
  • Field technician 5
  • Variety of channels 5
  • Techs who came to my home 3

Customers don't like

  • Lack of problem solving28
  • No solution to simple task27
  • Argumentative customer service23
  • Frequent cable outages14
  • Slow internet12
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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