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Safelink Wireless

Telecommunications
  • 2 ISSUES RESOLVED
  • 572 TOTAL REVIEWS
  • $42.2K CLAIMED LOSSES
  • $515 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • Free 250 minutes 14
  • Program 5
  • Bad nothing to like 3
  • Not a darn thing 3
  • Easy customer service 3

Customers don't like

  • Total run around everytime have never had a good experience7
  • Poor english5
  • Hours with customer service4
  • Not being able to understand the reps4
  • Inept customer service4
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Time Warner Cable

Telecommunications
  • 5 ISSUES RESOLVED
  • 1500 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $3.4K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • Internet speed when it works 11
  • No contract 7
  • Field technician 6
  • Variety of channels 6
  • Techs who came to my home 4

Customers don't like

  • Argumentative customer service15
  • No solution to simple task15
  • Lack of problem solving9
  • Customer service7
  • Frequent cable outages6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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