SafeLink Wireless vs Suddenlink

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SafeLink Wireless

Telecommunications
  • 2 ISSUES RESOLVED
  • 508 TOTAL REVIEWS
  • $40.2K CLAIMED LOSSES
  • $575 AVERAGE LOSS
1.8
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • Free 250 minutes 14
  • Program 5
  • Bad nothing to like 3
  • Not a darn thing 3
  • Easy customer service 3

Customers don't like

  • Total run around everytime have never had a good experience9
  • Bad experience8
  • Customer service is a joke7
  • Rude customer service7
  • Inept customer service7

Products by SafeLink Wireless

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Suddenlink

Telecommunications
  • 8 ISSUES RESOLVED
  • 982 TOTAL REVIEWS
  • $420K CLAIMED LOSSES
  • $2.7K AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • High speed internet 9
  • Ease of payment 6
  • Fast when it works 6
  • Internet 5
  • Easy setup 4

Customers don't like

  • Customer service30
  • Raising prices14
  • Channel loss11
  • Internet speed9
  • Unreliable service8

Products by Suddenlink

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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