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Safelink Wireless

Telecommunications
  • 2 ISSUES RESOLVED
  • 706 TOTAL REVIEWS
  • $50K CLAIMED LOSSES
  • $495 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Reliability
Billing Practices
  • Free 250 minutes 14
  • Program 6
  • Phone and free service 3
  • Phone 3
  • Patience 3

Customers don't like

  • Total run around everytime have never had a good experience7
  • Poor english6
  • Hours with customer service6
  • Put on hold 40 minutes transferred over and over4
  • Not being able to understand the reps4
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Suddenlink

Telecommunications
  • 11 ISSUES RESOLVED
  • 1251 TOTAL REVIEWS
  • $580K CLAIMED LOSSES
  • $2.7K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Reliability
Billing Practices
  • High speed internet 10
  • Fast when it works 7
  • Easy setup 6
  • Ease of payment 6
  • Internet 5

Customers don't like

  • Customer service13
  • Raising prices11
  • Shady practices5
  • No popular channels5
  • Internet speed5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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