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Safelink Wireless

Telecommunications
  • 2 ISSUES RESOLVED
  • 583 TOTAL REVIEWS
  • $43.7K CLAIMED LOSSES
  • $520 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Reliability
Billing Practices
  • Free 250 minutes 14
  • Program 5
  • Not a darn thing 4
  • Easy customer service 3
  • Service coverage and free texting 2

Customers don't like

  • Total run around everytime have never had a good experience7
  • Poor english5
  • Hours with customer service4
  • Not being able to understand the reps4
  • Inept customer service4
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Suddenlink

Telecommunications
  • 8 ISSUES RESOLVED
  • 1143 TOTAL REVIEWS
  • $580K CLAIMED LOSSES
  • $3K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Reliability
Billing Practices
  • High speed internet 10
  • Ease of payment 6
  • Easy setup 6
  • Fast when it works 6
  • Internet 5

Customers don't like

  • Raising prices11
  • Customer service10
  • Internet speed5
  • Shady practices5
  • No popular channels5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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