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Safelink Wireless

Telecommunications
  • 2 ISSUES RESOLVED
  • 695 TOTAL REVIEWS
  • $49.9K CLAIMED LOSSES
  • $504 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Reliability
Billing Practices
  • Free 250 minutes 14
  • Not a darn thing 7
  • Program 6
  • Phone and free service 3
  • Phone 3

Customers don't like

  • Total run around everytime have never had a good experience7
  • Poor english6
  • Hours with customer service5
  • Not being able to understand the reps4
  • Inept customer service4
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Sprint

Telecommunications
  • 3 ISSUES RESOLVED
  • 1145 TOTAL REVIEWS
  • $310K CLAIMED LOSSES
  • $859 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Reliability
Billing Practices
  • Unlimited data plans 6
  • Family plan in my budget 6
  • Proximity of the store to my home 5
  • When i could block numbers 4
  • Customer service 4

Customers don't like

  • Customer service18
  • Run around from sprint7
  • Unprofessional manager6
  • No resolution6
  • Escalation department rudeness5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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