SafeLink Wireless vs Sprint

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SafeLink Wireless

Telecommunications
  • 2 ISSUES RESOLVED
  • 507 TOTAL REVIEWS
  • $40.2K CLAIMED LOSSES
  • $575 AVERAGE LOSS
1.8
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Free 250 minutes 14
  • Program 5
  • Bad nothing to like 3
  • Not a darn thing 3
  • Easy customer service 3

Customers don't like

  • Total run around everytime have never had a good experience9
  • Bad experience8
  • Customer service is a joke7
  • Rude customer service7
  • Inept customer service7

Products by SafeLink Wireless

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Sprint

Telecommunications
  • 2 ISSUES RESOLVED
  • 955 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $700 AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Family plan in my budget 6
  • Proximity of the store to my home 5
  • Unlimited data plans 5
  • Customer service 4
  • When i could block numbers 4

Customers don't like

  • Customer service37
  • Run around from sprint18
  • Given the runaround13
  • Escalation department rudeness11
  • Unprofessional manager10

Products by Sprint

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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