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  • 0 ISSUES RESOLVED
  • 78 TOTAL REVIEWS
  • $48.5K CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.3
Customer service
Billing Practices
Diversity of Products or Services
Website
Reliability
  • When it worked 1
  • Security system although aging 1

Customers don't like

  • Customer service5
  • Felonious sales practices4
  • To high priced2
  • That troy does not return my calls2
  • Poor customer service and archaic customer interaction2
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Vivint

Home Security
  • 3 ISSUES RESOLVED
  • 532 TOTAL REVIEWS
  • $280K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
2.1
Customer service
Billing Practices
Diversity of Products or Services
Website
Reliability
  • Price 5
  • Speed when it worked 4
  • Service 4
  • Equiptment at first 3
  • Service was okay until you have to contact them 2

Customers don't like

  • Customer service10
  • Cancellation policies5
  • Service4
  • Scripted answers from service reps4
  • Lack of resoution4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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