PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about State Farm Insurance and Safeco Insurance as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

State Farm Insurance
Safeco Insurance

State Farm Insurance and Safeco Insurance Overview

Total reviews 1361 381
Company responses 0 0
Issues resolved 10 2

State Farm Insurance and Safeco Insurance Consumer Ratings

Rank
276 out of 1822 in Insurance category
336 out of 1822 in Insurance category
Customer service
311 in category
354 in category
Product or Service Quality
242 in category
283 in category
Website
204 in category
282 in category
Reliability
257 in category
258 in category

State Farm Insurance and Safeco Insurance Rating Details

Customer service
1.2
(481 reviews)
1.2
(142 reviews)
Reviewer's quote

...I've called into customer service 2 times and all they can tell me is that mr McCall is working on it. this is my delimma and I am one unhappy customer with how my claim is being handled. where is that slogan that your company uses, We Take Care Of Our Customers, because I don't see it...

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...This illness is a game for them!!! The only thing they are calculating is how they can make more money from this disaster!!! I called the claim department twice yesterday, I spoke to two women and the customer service was very rude and disrespectful..

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Product or Service Quality
1.4
(438 reviews)
1.3
(120 reviews)
Reviewer's quote

The reason given by their customer service was that due to inflation and the cost of the roadside assistance they reserved the right to do so. I asked where in the policy it said they had the right to charge someone the same amount for less services without prior disclosure. This is so annoying...

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customer service is horrible. They won't allow you to talk to a agent. My car was damaged by a safeco customer and I can't get the policy number from safeco too file the claim..

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Website
1.8
(369 reviews)
1.6
(108 reviews)
Reviewer's quote

But when you need to file a claim they send you to the stateFarm website and special team21 who are trained to give excuses and not pay claims. I have yet to get paid for a rear hit on 7/3/19 from a state farm insured SUV. State Farm has refused to send their adjuster and will not accept the...

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I get to the website to access my Safeco information online but all my information was already cleared out in my account even my policy has not been terminated until next month. I called 180******** and I talked with a person named as Chris with the ID as HRIEN as he said. I asked him to give me...

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Reliability
1.2
(369 reviews)
1.2
(94 reviews)
Reviewer's quote

My poor father has had this ridiculous insurance company for over 15 years. Has ALWAYS paid his premiums ahead of time and has NEVER had to file a claim. Well guess what happens when he does need to file a claim..STATE FARM TELLS HIM HES *** OUT OF LUCK. Hes out 13 thousand dollars. May not seem...

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Worst insurance company I've experienced in my 50 years! I had a neighbors 100 foot oak tree fall on the back of my house ruin my two decks, huge staircase gone, fence, retaining wall, outdoor lighting, sprinkler system and landscape totally destroyed.My first adjuster Erin suggested I hire a...

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State Farm Insurance and Safeco Insurance Pros and Cons

Pros
  • Pleasant local agent
  • Agent
  • Local agent is great
  • Nightmare
  • N o t h i n g
  • Other transactions with safeco
Cons
  • Customer service
  • Inability to resolve claim
  • Unresponsive agent
  • Customer service
  • No customer service
  • Bad business practices

State Farm Insurance and Safeco Insurance Most Positive Reviews

Top rated reviews
5

She helped so much! So so much. I was very extremely pleased with how everything worked out. Fabulous!

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5

My car was damaged from an out of state driver. Lucky for me they left their contact number. After contacting the...

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5

I called for roadside assistance and clearly explained that my car was stuck in reverse and cannot start the car. I was...

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5

I ran over a camper cover on the interstate. They went to bat for me and forced USAA to pay the claim where their...

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State Farm Insurance and Safeco Insurance Most Critical Reviews

Lowest rated reviews
1

My poor father has had this ridiculous insurance company for over 15 years. Has ALWAYS paid his premiums ahead of time a...

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1

I was the victim in a car accident July 8th and have over $25,000 in medical bills. Safeco has not only failed to pay...

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1

Worst insurance company I have ever had. They wont work with you and boost your rates for no good reason. Lies and all...

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1

Worst insurance company I've experienced in my 50 years! I had a neighbors 100 foot oak tree fall on the back of my hous...

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State Farm Insurance and Safeco Insurance Latest Reviews

Recent published reviews
No votes

I have my auto insurance plus a whole life insurance policy through your company out of Spokane Washington. Years ago...

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1

I made a claim on January 10 2024. I was assigned a Mr. Daryl Watson
on January 26th 2024 Mr. Watson confirmed that we me...

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No votes

Your commercial with Arnold Schwarzenegger is so obnoxious. I really don't like it and I mute him every time I see it.
Yo...

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No votes

I cannot reach anyone there they keep referring me back to agent . I don't need to speak with an agent I need help with...

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