PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Safeco Insurance and State Farm Insurance as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Safeco Insurance
State Farm Insurance

Safeco Insurance and State Farm Insurance Overview

Total reviews
342
1110
Company responses
0
0
Issues resolved
1
8

State Farm Insurance was first mentioned on PissedConsumer on Apr 24, 2008 and since then this brand received 1110 reviews. It is 768 reviews more than Safeco Insurance received since May 23, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with State Farm Insurance customer support team than with Safeco Insurance customer service.

Safeco Insurance and State Farm Insurance Consumer Ratings

Rank
185 out of 1879 in Insurance category
146 out of 1879 in Insurance category
Customer service
184 in category
153 in category
Product or Service Quality
129 in category
116 in category
Billing Practices
134 in category
100 in category

According to consumer ratings and reviews, State Farm Insurance ranks 39 points higher in the Insurance category than Safeco Insurance. People gave Safeco Insurance 1.2 stars for Customer service criterion in Insurance category and it is 263 points higher than the worst rated brand in this category. At the same time, State Farm Insurance was rated 1.2 stars for Customer service criterion in this category and it is 294 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that State Farm Insurance has a higher rating than State Farm Insurance. Regarding Billing Practices criterion, consumers gave Safeco Insurance 1.4 stars and it is 70% greater than other in category. State Farm Insurance however was rated 1.6 stars and it is 78% greater than other in category.

Safeco Insurance and State Farm Insurance Rating Details

Customer service
1.2 (119 reviews)
1.2 (342 reviews)
Reviewer's quote

...They went to bat for me and forced USAA to pay the claim where their customer did not have it properly attached. USAA had denied the claim and I would have had an at fault accident and a deductible to pay. Safeco ROCKS!..

Freddie F

...They have the worst customer service I have ever experienced with any company I have dealt with and they flat out lie..

DONNA M
Product or Service Quality
1.4 (102 reviews)
1.4 (314 reviews)
Reviewer's quote

This company will Rip You OffI canceled my policy and they're still trying to charge me illegal fees. I sent in a cancellation form via email back in March, called my agent after I paid my premiums in February, to see why my premiums increased and he totally ignored my calls and emails. I have...

LouElla L

I bought my son a car and added it to my policy. I had a previous accident two years ago and my policy was not effected. The accident was my fault because of a rear end collision. Still my premium did not change. When I added the vehicle I was quoted $280 a month for my son car. Approximately a...

Jeryl
Billing Practices
1.4 (98 reviews)
1.6 (265 reviews)
Reviewer's quote

...I seriously just want to get my billing issue taken care of. After reading a bunch of reviews i see that they don't give a crap about their customers. I have never dealt with a company this bad..

Jennifer F

Their billing system end at 1201am on the day it is due. It states that the bill has to be paid the day before the due date or will be cancelled!!! They have done this to me so many times and I am now madder because they have changed it to the 26th! My social security payment only comes once a...

Deloras

Safeco Insurance and State Farm Insurance Pros and Cons

Pros
  • Nightmare
  • N o t h i n g
  • Nada
  • Pleasant local agent
  • Agent
  • Local agent is great
Cons
  • Customer service
  • No customer service
  • Bad business practices
  • Customer service
  • Inability to resolve claim
  • Really bad service

Safeco Insurance and State Farm Insurance Most Positive Reviews

Top rated reviews
5

My car was damaged from an out of state driver. Lucky for me they left their contact number. After contacting the...

5

Kathryn Willis Collins bait and switched me on my insurance prices and all she could talk about when I was getting signe...

Safeco Insurance and State Farm Insurance Most Critical Reviews

Lowest rated reviews
1

I purchased a truck to pull my boat back in June 2014. I got a phenomenal deal on a 3500 Dodge Ram and could not pass...

1

State Farm just want your money. I had hail and wind damage to my roof and State Farm told me who to call and the guy...

Safeco Insurance and State Farm Insurance Latest Reviews

Recent published reviews

Ms tillman an adjuster out of california.recieved a claim of mine for water damage. She approved the case and sent out...

Read all 342 reviews
1

This company does not honor it's policy. I have home roof damage and inside damage. I reported in Oct. 2019. No check fo...

Read all 1110 reviews

Safeco Insurance and State Farm Insurance Products and Services

Most reviewed product and services
  • Safeco Insurance Auto Insurance (72 reviews)
  • Safeco Insurance Claim (55 reviews)
  • Safeco Insurance Auto Claim (45 reviews)
  • State Farm Insurance Auto Insurance (229 reviews)
  • State Farm Insurance Claim (205 reviews)
  • State Farm Insurance Homeowners Insurance (101 reviews)