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  • 0 ISSUES RESOLVED
  • 287 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $12.2K AVERAGE LOSS
1.3
Customer service
Billing Practices
Website
Staff
Reliability
  • Other transactions with safeco 1
  • Payment draft 1
  • People who answer really do want to help you 1
  • When you call the 800 number 1

Customers don't like

  • Bad business practices4
  • Adjuster not taking calls3
  • Customer service3
  • I did not get a full refund3
  • Voicemails that were constantly full2
Delete
  • 6 ISSUES RESOLVED
  • 854 TOTAL REVIEWS
  • $2.7M CLAIMED LOSSES
  • $9.7K AVERAGE LOSS
1.5
Customer service
Billing Practices
Website
Staff
Reliability
  • Pleasant local agent 9
  • Agent 7
  • Local agent is great 5
  • Office staff 4
  • Previous claims 4

Customers don't like

  • Inability to resolve claim10
  • Customer service9
  • Really bad service7
  • Unresponsive agent7
  • Lack of respect and dignity6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
Chicago, Illinois, United States #1197556

I have been in automotive industry for over 25 years safeco insurance claims is the worst company I have ever worked with period.