PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Stopzilla and Safecart as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Stopzilla
2.6
Safecart
Has Verified Representatives
1.2
Stopzilla
Safecart

Stopzilla and Safecart Overview

Total reviews 61 300
Company responses 12 4
Issues resolved 0 2

Stopzilla and Safecart Consumer Ratings

Rank
99 out of 1082 in Software category
295 out of 1082 in Software category
Customer service
88 in category
174 in category
Product or Service Quality
76 in category
194 in category
Privacy and Data Security
67 in category
217 in category
Diversity of Products or Services
110 in category
228 in category

Stopzilla and Safecart Rating Details

Customer service
1.9 (17 reviews)
1.1 (41 reviews)
Reviewer's quote

Every time I called, even if is not directly related to the functionality of the program customer service always went extra mile to help and make sure you have all questions answered. Software works great with windows 10 and older. It's nice to get an US person to talk to instead India, eastern...

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...When you call the customer service phone number you will get a fax sound. When You try to cancel the service on line, they charge $37 to do so. They people are con-men!..

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Product or Service Quality
2.6 (14 reviews)
1.2 (31 reviews)
Reviewer's quote

...I decided I did not need this and called the number for member services ,the heading on the email showed identity force and stopzilla..

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...auto affiliate links,auto affiliate links pro,PAYPAL *SAFECART*AUTOA,safecart,scam,unauthorized charge, fraud, paypal responsibility, paypal customer service, paypal fraud watch, paypal block safecart ..

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Privacy and Data Security
3 (13 reviews)
1 (19 reviews)
Reviewer's quote

There were actually no virus definitions updated although it said it was downloading virus definition updates. After a month of calling and emails, there was no fix to the problem AND no status updates. Stopzilla use to be good but now something has changed. If anyone knows of a legitimate...

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...Not only are they completely incompetent and will likely destroy your equipment and data, bu they will do so while wasting a massive amount of your time. They put one poor tech after the other. Run away fast...

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Diversity of Products or Services
2.4 (12 reviews)
1.1 (28 reviews)
Reviewer's quote

This started to happen about 6 months ago, it stops updating, took it off my computer in the end. It states that I am in the wrong time zone and/or not connected to the internet (both of which is not true). I am a STOP ZILLA life time member, but have no reluctantly removed it from the computer and...

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...I don't recall ever purchasing any products from this company or signing up for any service which requires a monthly fee. Apparently this is the case with a large number of pelple..

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Stopzilla and Safecart Pros and Cons

Pros
  • It overall
  • Use to rely on it
  • There assistance in cleaning computer
  • Them shut down
  • Absolute nonthing
  • Never made an order
Cons
  • Ransomware
  • Its a scam
  • I feel as though i was totally scammed and lied to
  • Being ripped off
  • Unauthorized charges
  • Being billed without my consent

Stopzilla and Safecart Most Positive Reviews

Top rated reviews
5

Nothing problematic did,
just installed Stopzilla and it works!
Live Chat works perfect and e-mail tickets get answered...

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5

I check my bank account a few times a week to ensure all is good. This morning I woke up to an unrecognized payment of $...

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5

I really don't understand complaints bellow. We use stopzilla since 2006 and never had bad experience with. Computers ge...

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5

had crush on i7mac computer and reinstalled all programs ,and all working but my purchased program from your site...

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Stopzilla and Safecart Most Critical Reviews

Lowest rated reviews
1

I was scammed by this company. Came to work and they put a warning on my computer that please call this number if you...

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1

I ordered the clean up in hopes to get my computer running faster but in the end regret ever making contact. I sat on...

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1

Same thing happened to my boyfriend. What a joke this is. The funniest part was when they told him on the phone that...

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1

Don't know the name of the Tech Support Merchant, but they try to charge me $800.00 to repair computer on-line. I told...

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Stopzilla and Safecart Latest Reviews

Recent published reviews
No votes

i know longer need your service

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No votes

It took me awhile to get the info but as it turns out Safecart no longer handles the payments for the vendor I use so...

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2

The latest updates state it was done on Aug 5 2020 - today is Sept. 30 2020. Every time I call they say a new release...

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3

I have no idea why You debited some $ 50 plus as a recurring fee for a service I do not want and never engaged into - I...

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Stopzilla and Safecart Products and Services

Most reviewed product and services
  • Stopzilla Antivirus (23 reviews)
  • Safecart Subscription (29 reviews)
  • Safecart Technical Support (14 reviews)