PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Sage and Safecart as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Sage

Sage

1.5
Safecart

Safecart

Has Verified Representatives
1.2
Sage
Safecart

Sage and Safecart Overview

Total reviews 45 299
Company responses 0 4
Issues resolved 0 2

Sage and Safecart Consumer Ratings

Rank
241 out of 1073 in Software category
291 out of 1073 in Software category
Customer service
157 in category
167 in category
Billing Practices
161 in category
165 in category
Value for money
149 in category
164 in category
Product or Service Quality
165 in category
190 in category

Sage and Safecart Rating Details

Customer service
1.2 (29 reviews)
1.1 (41 reviews)
Reviewer's quote

...However, it is now time for others like me to find a more customer service oriented payroll program. Sage does not fulfill the requirements, and has not for quite some time. What company can ever afford to lose customers to the plentiful competition...

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...When you call the customer service phone number you will get a fax sound. When You try to cancel the service on line, they charge $37 to do so. They people are con-men!..

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Billing Practices
1.2 (23 reviews)
1.1 (19 reviews)
Reviewer's quote

This week started with 2.5hrs on the phone with their Tech support trying to install an update on our server. The next day, when we tried to log in from our workstations, we received error message that Smart Posting had stopped and needed to be restarted on Server. Went to Server and there was...

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...Please explain and amend billing accordingly..

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Value for money
1.4 (22 reviews)
1.3 (13 reviews)
Reviewer's quote

...but so they should! I have to pay for support and a lengthy telephone call just to get this - not to mention wasting my day - waiting for sage who take the money for support but obviously do not employ enough staff to deal with the demand - if you need more staff during busy periods THEN EMPLOY THEM - this is not the first time - and when we eventually get though we might be...

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...I never even heard of them until they were taking money out of my account through paypal..

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Product or Service Quality
1.4 (22 reviews)
1.2 (31 reviews)
Reviewer's quote

Sage without approval charged our Company on my Credit Card for payroll services we did not request, sign for or approve. We downgraded their product at great expense because they dropped payroll within the system so they could charge a outrageous sum for a service we don't need..

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...auto affiliate links,auto affiliate links pro,PAYPAL *SAFECART*AUTOA,safecart,scam,unauthorized charge, fraud, paypal responsibility, paypal customer service, paypal fraud watch, paypal block safecart ..

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Sage and Safecart Pros and Cons

Pros
  • Little
  • Some online chat reps are polite
  • Ok if and when it actually works between biannual crashes
  • Them shut down
  • Absolute nonthing
  • Never made an order
Cons
  • Terrible customer support
  • Program is buggy
  • On hold almost 1 and a half hours
  • Being ripped off
  • Unauthorized charges
  • Being billed without my consent

Sage and Safecart Most Positive Reviews

Top rated reviews
3.3

Sage should seriously address their support waiting time!
On hold for 45 minutes??!
Costs a fortune but they don’t offer t...

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5

I check my bank account a few times a week to ensure all is good. This morning I woke up to an unrecognized payment of $...

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No votes
5

had crush on i7mac computer and reinstalled all programs ,and all working but my purchased program from your site...

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Sage and Safecart Most Critical Reviews

Lowest rated reviews
1

Have been using Sage 50 software for many years now and recentl. bought Sage instant instant as my new laptop will not a...

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1

I ordered the clean up in hopes to get my computer running faster but in the end regret ever making contact. I sat on...

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1

My business had used Peachtree/Sage 50 since 2006. We had so many problems with reaching someone who spoke clear...

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1

Don't know the name of the Tech Support Merchant, but they try to charge me $800.00 to repair computer on-line. I told...

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Sage and Safecart Latest Reviews

Recent published reviews
1

This week started with 2.5hrs on the phone with their Tech support trying to install an update on our server. The next...

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3

I have no idea why You debited some $ 50 plus as a recurring fee for a service I do not want and never engaged into - I...

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2.2

Try and ring the helpline and put your number in. It doesnt recognise the "5" and you get in a loop which does not resol...

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No votes

Tried to cancel and they want to charge me.

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Sage and Safecart Products and Services

Most reviewed product and services
  • Sage Accounting Software (9 reviews)
  • Sage Sage 50 Accounting Software (6 reviews)
  • Sage Technical Support (2 reviews)
  • Safecart Subscription (29 reviews)
  • Safecart Technical Support (14 reviews)