PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Thompson Gas and Rymes Propane and Oil as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Thompson Gas
Rymes Propane and Oil

Thompson Gas and Rymes Propane and Oil Overview

Total reviews 26 118
Company responses 0 0
Issues resolved 1 2

Thompson Gas and Rymes Propane and Oil Consumer Ratings

Rank
137 out of 783 in Utility category
74 out of 783 in Utility category
Customer service
126 in category
46 in category
Price Affordability
58 in category
80 in category
Reliability
106 in category
40 in category
Additional Fees
82 in category
55 in category

Thompson Gas and Rymes Propane and Oil Rating Details

Customer service
1.3 (16 reviews)
1.9 (42 reviews)
Reviewer's quote

Sorry management and very very very customer service..

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...Rymes didn't care at all, terrible customer service. I bad mouth them as often as I can..

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Price Affordability
2.1 (15 reviews)
2 (35 reviews)
Reviewer's quote

...better gas price. But same rude interaction. Don't recall if it was the same people or not..

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I wanted a price on a oil tank and a new furnance. I must have heard three times they only have one tech on. The person in the office wanted me to make an appointment nearly five weeks out..

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Reliability
1.4 (14 reviews)
2.2 (30 reviews)
Reviewer's quote

On day one Thompson Gas has caused me nothing but distress! For one customer service sent the technician to the wrong house to check the tank to make sure it was okay to fill up with propane. Finally we received our gas in October of 2019. Any time I ever had questions the customer service...

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Delivery driver Darren was very courteous. Even though we have a good size hill to climb to get to our tank!

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Additional Fees
1.4 (12 reviews)
1.7 (23 reviews)
Reviewer's quote

They have the highest price for propane in the area then hit you with all kinds of service charges and hidden fees. They never said anything at all to me about being on an auto fill plan where they would come out and check the tank. I have never dealt with having to order gas before so had no idea...

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Rymes and i entered into a legal binding contract and they are now adding delivery fees outside of our contractual agreement. After several times contacting them they said a manager would contact me been 2 weeks no call. they are also threatening to stop delivering if i dont pay the fee outside of...

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Thompson Gas and Rymes Propane and Oil Pros and Cons

Pros
  • Good price
  • Fact it is family owned
  • Responsiveness
  • Customer service
Cons
  • Customer service
  • Whole experience
  • Pricing
  • No follow up from customer service
  • Customer service
  • Snippy attitude of customer service

Thompson Gas and Rymes Propane and Oil Most Positive Reviews

Top rated reviews
5

I have never been treated so badly by a company before since I tried to use Thompson Gas. I will be posting on Yelp and...

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5

They covered 50% of the balance in question. They sort of apologized. I had to get oil from a separate company...

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No votes
5

We lost heat on a cold windy night mid March and of course after hours. I called Rymes and spoke with Debbie. She was...

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Thompson Gas and Rymes Propane and Oil Most Critical Reviews

Lowest rated reviews
1

I came home to Thompson Gas in my backyard in January. They had broken into my backyard through my gate which was...

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1

I HATE this company!!! We recently bought a house and had Rymes come fill the oil tank. When they came to refill it the...

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1

Was getting bottles refilled at Loves Truck Stop for 2.99.9/gal. No one presently certified, so i went to Thompsons...

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1

Recently I ran out of propane the day before my daughter was having surgery. Our propane supplies us with heat and hot...

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Thompson Gas and Rymes Propane and Oil Latest Reviews

Recent published reviews
1

Thompson Gas will not pickup underground tank. I have called many times

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5

Delivery driver Darren was very courteous. Even though we have a good size hill to climb to get to our tank!

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1

Sorry management and very very very customer service

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5

we called for service 8 am on a Saturday morning with no heat, service came within the hour. Service technician Dave H....

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Thompson Gas and Rymes Propane and Oil Products and Services

Most reviewed product and services
  • Thompson Gas Gas Tank Refill (7 reviews)
  • Thompson Gas Residential Gas Supply (4 reviews)
  • Thompson Gas Tank Refill (3 reviews)
  • Rymes Propane And Oil Customer Care (30 reviews)
  • Rymes Propane And Oil Oil Tank Refill (13 reviews)
  • Rymes Propane And Oil Tank Refill (9 reviews)