PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Sandlin Custom Homes and Ryland Homes as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Sandlin Custom Homes
Ryland Homes

Sandlin Custom Homes and Ryland Homes Overview

Total reviews
23
216
Company responses
0
0
Issues resolved
0
1

Ryland Homes was first mentioned on PissedConsumer on Jan 28, 2008 and since then this brand received 216 reviews. It is 193 reviews more than Sandlin Custom Homes received since Feb 21, 2012.

Sandlin Custom Homes and Ryland Homes Consumer Ratings

Rank
280 out of 2994 in Construction and Repair category
269 out of 2994 in Construction and Repair category
Customer service
183 in category
192 in category
Price Affordability
279 in category
188 in category
Reliability
176 in category
174 in category

According to consumer ratings and reviews, Ryland Homes ranks 11 points higher in the Construction and Repair category than Sandlin Custom Homes. People gave Sandlin Custom Homes 1.6 stars for Customer service criterion in Construction and Repair category and it is 520 points higher than the worst rated brand in this category. At the same time, Ryland Homes was rated 1.5 stars for Customer service criterion in this category and it is 511 points higher than the worst rated brand in this category. If we look at Price Affordability criterion, than we see that Ryland Homes has a higher rating than Sandlin Custom Homes. Regarding Reliability criterion, consumers gave Sandlin Custom Homes 1.5 stars and it is 75% greater than other in category. Ryland Homes however was rated 1.5 stars and it is 75% greater than other in category.

Sandlin Custom Homes and Ryland Homes Rating Details

Customer service
1.6 (8 reviews)
1.5 (62 reviews)
Reviewer's quote

We purchased a Sandlin Home in July 2019 and could not be happier. Both the sales representative and building superintendent are professional, knowledgeable and always follow up. We’ve lived in multiple states and this is our 8th new home so we had the bar set high and Sandlin Homes exceeded our...

D P

Have spoken to the company so many times had the same leak 4 times. Not to mention had another leak in the house that they had to repair 3 times. Their reps change constantly and all blame each other. Even spoke with the VP and he just blew it off. Told me he would get back to me by the end of the...

PissedConsumer1193826
Price Affordability
1.9 (8 reviews)
2.4 (47 reviews)
Reviewer's quote

...After negotiating about terms, and price, I believe this is a fair deal, so we moved forward to sign some paperwork. On the DAY, the company made me signed a Purchase agreement, then later on informed me that they dont want to sell me the LOT i picked anymore. Found out, they raised the price...

NP

All perfect services, no delays. The superintendent was outstanding that worked for Ryland. That is the key of excellence for any builder. Great constructed home built in 1988. Neighbors concur.

Jan W
Reliability
1.5 (8 reviews)
1.5 (51 reviews)
Reviewer's quote

Bad workmanship. Did not caulk home. In home five months and molding coming apart. Yes they were contacted.

PissedConsumer1165152

They did not seal my roof, therefore with every high wind and rain the roof leaks, new home 1st time memorial day leak in the fire place moved in that April May the roof is leaking, Harvey leaks every where, Imelda leaks every where. the roof repair has photograph the roof was rotting and had to be...

Janette S

Sandlin Custom Homes and Ryland Homes Pros and Cons

Pros
  • To avoid this builder
  • Sandlin homes are quality built homes
  • Floor plan
  • To sue the company
  • Office real estate person
Cons
  • Business practice
  • Lousy management of their subs
  • Customer service and warranty
  • Customer service
  • Support and follow up inssues

Sandlin Custom Homes and Ryland Homes Most Positive Reviews

Top rated reviews
4.8

We purchased a Sandlin Home in July 2019 and could not be happier. Both the sales representative and building...

5

We had a wonderful experience with Ryland in The Woodlands TX. 3100 sq ft Rhapsody model. Everything we dreamed of and d...

Sandlin Custom Homes and Ryland Homes Most Critical Reviews

Lowest rated reviews
1

EUGENE, A SALES REP FOR THE DALLAS TX AREA PERCEIVED TO BE VERY UNPROFFESSIONAL, SHORT TEMPERED ALONG WITH A HORRIBLE...

1

I have never worked so hard to spend just under 400K in my life. These guys are very careful to make sure you sign...

Sandlin Custom Homes and Ryland Homes Latest Reviews

Recent published reviews

We were about to look at this builder but after reading reviews, no way.

Read all 23 reviews
1.4

The materials used are cheap from siding to doors, electrical outlets and switches. Breakers trip constantly.

Read all 216 reviews

Sandlin Custom Homes and Ryland Homes Products and Services

Most reviewed product and services
  • Sandlin Custom Homes House Construction (12 reviews)
  • Sandlin Custom Homes Sales Representative (1 review)
  • Sandlin Custom Homes Customer Care (1 review)
  • Ryland Homes House Construction (58 reviews)
  • Ryland Homes Customer Care (19 reviews)
  • Ryland Homes Home Buying (4 reviews)