PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ryland Homes and Sandlin Custom Homes as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ryland Homes
Sandlin Custom Homes

Ryland Homes and Sandlin Custom Homes Overview

Total reviews
216
23
Company responses
0
0
Issues resolved
1
0

Ryland Homes was first mentioned on PissedConsumer on Jan 28, 2008 and since then this brand received 216 reviews. It is 193 reviews more than Sandlin Custom Homes received since Feb 21, 2012.

Ryland Homes and Sandlin Custom Homes Consumer Ratings

Rank
271 out of 2730 in Construction and Repair category
281 out of 2730 in Construction and Repair category
Product or Service Quality
231 in category
199 in category
Customer service
192 in category
183 in category
Reliability
175 in category
176 in category

According to consumer ratings and reviews, Ryland Homes ranks 10 points higher in the Construction and Repair category than Sandlin Custom Homes. People gave Ryland Homes 1.4 stars for Product or Service Quality criterion in Construction and Repair category and it is 384 points higher than the worst rated brand in this category. At the same time, Sandlin Custom Homes was rated 1.6 stars for Product or Service Quality criterion in this category and it is 416 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Sandlin Custom Homes has a higher rating than Ryland Homes. Regarding Reliability criterion, consumers gave Ryland Homes 1.5 stars and it is 72% greater than other in category. Sandlin Custom Homes however was rated 1.5 stars and it is 71% greater than other in category.

Ryland Homes and Sandlin Custom Homes Rating Details

Product or Service Quality
1.4 (64 reviews)
1.6 (8 reviews)
Reviewer's quote

...We added like $10,000 in upgrades and the material and product they use is pure junk! Ryland is cookie cutter and inflated..

PissedConsumer1253033

...I think their business practices and customer service are some of the worst I have encountered. ..

PissedConsumer1131294
Customer service
1.5 (62 reviews)
1.6 (8 reviews)
Reviewer's quote

...Very satisfied with their customer service..

PissedConsumer1012094

We purchased a Sandlin Home in July 2019 and could not be happier. Both the sales representative and building superintendent are professional, knowledgeable and always follow up. We’ve lived in multiple states and this is our 8th new home so we had the bar set high and Sandlin Homes exceeded our...

D P
Reliability
1.5 (51 reviews)
1.5 (8 reviews)
Reviewer's quote

All perfect services, no delays. The superintendent was outstanding that worked for Ryland. That is the key of excellence for any builder. Great constructed home built in 1988. Neighbors concur.

Jan W

I accidentally came across with Sandlin Homes when i was driving by a newly built community. After researching their homepage, i decided to give it a shot. The house i selected is about 2500 sf, located on a .26 acre lot. I was very happy that i find house that fits my budget. So, i reached out to...

NP

Ryland Homes and Sandlin Custom Homes Pros and Cons

Pros
  • Floor plan
  • To sue the company
  • Office real estate person
  • To avoid this builder
  • Sandlin homes are quality built homes
Cons
  • Customer service and warranty
  • Customer service
  • Support and follow up inssues
  • Business practice
  • Lousy management of their subs

Ryland Homes and Sandlin Custom Homes Most Positive Reviews

Top rated reviews
5

We had a wonderful experience with Ryland in The Woodlands TX. 3100 sq ft Rhapsody model. Everything we dreamed of and d...

4.8

We purchased a Sandlin Home in July 2019 and could not be happier. Both the sales representative and building...

Ryland Homes and Sandlin Custom Homes Most Critical Reviews

Lowest rated reviews
1

I have never worked so hard to spend just under 400K in my life. These guys are very careful to make sure you sign...

1

EUGENE, A SALES REP FOR THE DALLAS TX AREA PERCEIVED TO BE VERY UNPROFFESSIONAL, SHORT TEMPERED ALONG WITH A HORRIBLE...

Ryland Homes and Sandlin Custom Homes Latest Reviews

Recent published reviews
1.4

The materials used are cheap from siding to doors, electrical outlets and switches. Breakers trip constantly.

Read all 216 reviews

We were about to look at this builder but after reading reviews, no way.

Read all 23 reviews

Ryland Homes and Sandlin Custom Homes Products and Services

Most reviewed product and services
  • Ryland Homes House Construction (58 reviews)
  • Ryland Homes Customer Care (19 reviews)
  • Ryland Homes Home Buying (4 reviews)
  • Sandlin Custom Homes House Construction (12 reviews)
  • Sandlin Custom Homes Sales Representative (1 review)
  • Sandlin Custom Homes Customer Care (1 review)