PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Toll Brothers and Ryan Homes as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Toll Brothers
Ryan Homes

Toll Brothers and Ryan Homes Overview

Total reviews
46
300
Company responses
0
0
Issues resolved
0
2

Ryan Homes was first mentioned on PissedConsumer on Mar 15, 2008 and since then this brand received 300 reviews. It is 254 reviews more than Toll Brothers received since Apr 4, 2012.

Toll Brothers and Ryan Homes Consumer Ratings

Rank
311 out of 2995 in Construction and Repair category
244 out of 2995 in Construction and Repair category
Customer service
235 in category
189 in category
Product or Service Quality
206 in category
233 in category
Value for money
206 in category
198 in category

According to consumer ratings and reviews, Ryan Homes ranks 67 points higher in the Construction and Repair category than Toll Brothers. People gave Toll Brothers 1.3 stars for Customer service criterion in Construction and Repair category and it is 468 points higher than the worst rated brand in this category. At the same time, Ryan Homes was rated 1.6 stars for Customer service criterion in this category and it is 514 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Toll Brothers has a higher rating than Ryan Homes. Regarding Value for money criterion, consumers gave Toll Brothers 1.6 stars and it is 71% greater than other in category. Ryan Homes however was rated 1.7 stars and it is 72% greater than other in category.

Toll Brothers and Ryan Homes Rating Details

Customer service
1.3 (23 reviews)
1.6 (95 reviews)
Reviewer's quote

Please go through the email on how customers are being treated. I think Toll Brothers ceased to be a customer cetric compay log back..

rajesh g

Customer service very poor. Mold start showing up, complain and get advice only that we should keep A/C running, keep all doors and windows close, have dehumidifier running in basement 24 x 7 to avoid mold! Gas range has manufacturing defect, they want to do nothing about it, giving suggestion to...

Kamlesh G
Product or Service Quality
1.6 (20 reviews)
1.4 (93 reviews)
Reviewer's quote

What I want to know is when are all the people who have been cheated by Toll going to hit them where it hurts, in the wallet. There should be a way all of the victims can make sure that others are aware of their sales and business practices. Its the only way to stop them and its the only place it...

Judith F

Literally the poorest construction of any builder around. The left holes in the walls, placed missed walls in the bathroom 2 weeks before final walk through. Put plaster over damaged doorways. Painted walls and didn't even take off the wall switches ( just painted over them)! I even found dead rats...

Aaron S
Value for money
1.6 (19 reviews)
1.7 (70 reviews)
Reviewer's quote

...They do not follow thru and all they want is your money..

Amy

Siding issues, cabinets and Hvac freezing up. No response from Ryan or HVAC company. Stay far away from Ryan Homes. They do not respond or try to resolve your issue. Heat pump working on emergency heat. My new house is at 66 degrees and it is 40 degrees outside. Stay away you are now informed.

Jeff D

Toll Brothers and Ryan Homes Pros and Cons

Pros
  • Home for sale
  • Buildings look good
  • Floor plans
  • Location
  • Look of the home and layout
Cons
  • Warranty and the quality of the build
  • Whole experience with toll brothers
  • Absolutely unprofessional
  • Willingness to accept responsibility for actions
  • Customer service
  • Lack of actions taken to correct issues after contruction

Toll Brothers and Ryan Homes Most Positive Reviews

Top rated reviews
3.9

We put a deposit on a home in a Toll community in Las Vegas. The total deposit was $65,000. We made many changes to the...

5

Ryan Homes is the best!!!!!!!!!! I have lived in my house for 3 years and havent had a single problem. Ryan Homes is a...

Toll Brothers and Ryan Homes Most Critical Reviews

Lowest rated reviews
1

we sign our contract for new built home from toll brtohers on 14th may 2015 ,while signing contract they told us...

1

I bought Ryan home. what a big mistake. they hide how to contact corporate office. today 9/12/2014 .I have replaced a wi...

Toll Brothers and Ryan Homes Latest Reviews

Recent published reviews

I bought house at creek side regency meddle burg collection on 8 November and very first day dishwasher is not working,...

Read all 46 reviews

THEY DON'T PAY ATTENTION TO DETAILS WHEN BUILDING THERE HOMES. THEY ARE MORE WORRIED ABOUT HOW MANY HOUSES THEY CAN PUT...

Read all 300 reviews

Toll Brothers and Ryan Homes Products and Services

Most reviewed product and services
  • Toll Brothers House Construction (10 reviews)
  • Toll Brothers Home Buying (5 reviews)
  • Toll Brothers House Building Service (3 reviews)
  • Ryan Homes House Construction (100 reviews)
  • Ryan Homes Home Buying (13 reviews)
  • Ryan Homes Customer Care (10 reviews)