PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about The Wig Company and Ruths Beauty as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

The Wig Company
Ruths Beauty

The Wig Company and Ruths Beauty Overview

Total reviews
Company responses
Issues resolved

The Wig Company was first mentioned on PissedConsumer on Mar 23, 2013 and since then this brand received 154 reviews. It is 146 reviews more than Ruths Beauty received since Aug 13, 2015.

The Wig Company and Ruths Beauty Consumer Ratings

31 out of 367 in Beauty Supplies and Equipment category
116 out of 1241 in Health and Beauty category
Customer service
20 in category
201 in category
Product or Service Quality
27 in category
64 in category
Exchange, Refund and Cancellation Policy
18 in category
174 in category

The Wig Company and Ruths Beauty Rating Details

Customer service
2 (69 reviews)
1 (6 reviews)
Reviewer's quote


June B

Twice I've ordered from Ruth's beauty shop and received unacceptable service. They don't respond to emails or phone calls. They won't send your product or refund your money...

Product or Service Quality
2.2 (60 reviews)
1.7 (6 reviews)
Reviewer's quote

I need to know where my order is and why I havent received


...Their wigs are so expensive you think they would give you good service. they took forever to call back. They didn't send the wig until two weeks later...

Exchange, Refund and Cancellation Policy
1.8 (60 reviews)
1 (6 reviews)
Reviewer's quote

I have been waiting 3 months for a refund and still have not gotten it..

Johanna P

...told they only expedite clearance units so I was sent a unit that was longer in length but it started to shed so i returned the unit still no response no exchange no refund nothing the women seems to be very nice but they just have bad communication skills I love their units and I purchased from them once before and had no problems but I just had a bad experience with...


The Wig Company and Ruths Beauty Pros and Cons

  • Usually good
  • Delivery
  • That i am always treated fairly
No votes
  • There is no customer service on hold only to get cut off
  • Poor customer service
  • Not answering my emails
No votes

The Wig Company and Ruths Beauty Most Positive Reviews

Top rated reviews

I cannot exactly say what happened since it involved another employee that currently works there. She is to busy...

No votes

The Wig Company and Ruths Beauty Most Critical Reviews

Lowest rated reviews

I thought this was from the company I normally order from but this was my error but I thought I would give them a go. ...


WARNING!!! do never ever purchase anything from Ruth's beauty shop!! I placed an order on 7/22/16 which I never received...

The Wig Company and Ruths Beauty Latest Reviews

Recent published reviews

There have been over 70 complaints filed with the Better Business Bureau in Pennsyslvania. Apparently the company was so...

Read all 154 reviews

Never recieved my wig. Ask for money back she stated "we have a policy "when you return the product we will return the...

Read all 8 reviews

The Wig Company and Ruths Beauty Products and Services

Most reviewed product and services
  • The Wig Company Wig (40 reviews)
  • The Wig Company Shipping Service (37 reviews)
  • The Wig Company Customer Care (21 reviews)
  • Ruths Beauty Shipping Service (4 reviews)
  • Ruths Beauty Customer Care (1 review)
  • Ruths Beauty Wig (1 review)