PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Zelle Pay and RushCard as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Zelle Pay
RushCard

Zelle Pay and RushCard Overview

Total reviews
604
3544
Company responses
0
0
Issues resolved
0
4

RushCard was first mentioned on PissedConsumer on Oct 21, 2011 and since then this brand received 3544 reviews. It is 2940 reviews more than Zelle Pay received since Nov 8, 2017.

Zelle Pay and RushCard Consumer Ratings

Rank
46 out of 305 in Cash Services category
34 out of 362 in Cards category
Customer service
34 in category
33 in category
Reliability
33 in category
15 in category
Product or Service Quality
37 in category
21 in category

Zelle Pay and RushCard Rating Details

Customer service
1.2 (261 reviews)
1.3 (1273 reviews)
Reviewer's quote

Payment from send with BOA account to my Credit Union account. His funds were removed immediately but my bank can't receive them. The rep on the phone was about as helpful as a dull knife, sounded like from some far away country based on his accent. Cannot cancel transaction with my bank, going to...

PissedConsumer1722938

...no knowledge of don't remember old account information so they want me to write a letter with my ID and fax to them so i can get in my account has used this service for...

Roosevelt C
Reliability
1.1 (256 reviews)
1.5 (1124 reviews)
Reviewer's quote

I NEED HELP! I need to speak with someone. The recording is NOT helping me.

Howell

2 weeks ago I received my direct deposit on a Wednesday at 6:45am here it is 2weeks later on a Wednesday with no direct deposit. The lady I chatted with today I didnt even understand nothing she was saying. Its only reliable when you receive your payments on time. Ive been a rush card member since...

Marina
Product or Service Quality
1.1 (249 reviews)
1.5 (1341 reviews)
Reviewer's quote

She wanted to use the same service to pay me back, since it's what her bank uses and my payments to her had gone through successfully. I gave her my phone number to use and Zelle used an email to notify me of funds waiting to pay out which proves they know the email associated with my phone number...

Corinne N

I went online I changed my address due to my house being on fire I lost everything in the fire when I change my address I needed a replacement debit card well now they told me that I need to prove who I am I literally lost everything ID social security card birth certificate everything I received...

Jalani

Zelle Pay and RushCard Pros and Cons

Pros
  • Quick transfer
  • Getting money transfered easy
  • Total useless
  • Early deposit
  • Direct deposit
  • Two day early check
Cons
  • Very poor customer service and crooks
  • Lack of solutions for my issues
  • Failure to transfer money
  • Bad very bad customer service
  • I do not have access to my funds following their maintenance
  • no one is answering the phones to reassure us as consumers

Zelle Pay and RushCard Most Positive Reviews

Top rated reviews
5

I cannot log in to zelle

5

I recieved a email and text from rushcars on friday about the systems being down. they did inform me about these...

Zelle Pay and RushCard Most Critical Reviews

Lowest rated reviews
1

After logging 2 cases witj 2nd level support becaise their useless app and program won't work with half the phone and...

1

The worst prepaid card company I ever had. They blocked my account after I buy a load from money gram, after they took...

Zelle Pay and RushCard Latest Reviews

Recent published reviews
1

Payment from send with BOA account to my Credit Union account. His funds were removed immediately but my bank can't...

Read all 604 reviews

I always get my deposit on Wednesday evening but my check haven't hit what's going on

Read all 3544 reviews

Zelle Pay and RushCard Products and Services

Most reviewed product and services
  • Zelle Pay Money Transfer (312 reviews)
  • Zelle Pay Mobile Application (53 reviews)
  • Zelle Pay Account (45 reviews)
  • Rushcard Account (399 reviews)
  • Rushcard Prepaid Card (393 reviews)
  • Rushcard Customer Care (292 reviews)