PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about RushCard and Zelle Pay as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

RushCard
Zelle Pay

RushCard and Zelle Pay Overview

Total reviews
3545
605
Company responses
0
0
Issues resolved
4
0

RushCard was first mentioned on PissedConsumer on Oct 21, 2011 and since then this brand received 3545 reviews. It is 2940 reviews more than Zelle Pay received since Nov 8, 2017.

RushCard and Zelle Pay Consumer Ratings

Rank
34 out of 362 in Cards category
46 out of 305 in Cash Services category
Product or Service Quality
21 in category
37 in category
Website
29 in category
36 in category
Customer service
33 in category
33 in category

RushCard and Zelle Pay Rating Details

Product or Service Quality
1.5 (1341 reviews)
1.1 (250 reviews)
Reviewer's quote

I went online I changed my address due to my house being on fire I lost everything in the fire when I change my address I needed a replacement debit card well now they told me that I need to prove who I am I literally lost everything ID social security card birth certificate everything I received...

Jalani

She wanted to use the same service to pay me back, since it's what her bank uses and my payments to her had gone through successfully. I gave her my phone number to use and Zelle used an email to notify me of funds waiting to pay out which proves they know the email associated with my phone number...

Corinne N
Website
1.6 (1307 reviews)
1.2 (235 reviews)
Reviewer's quote

...Ive tried the number on my card and the number on the website and neither work. I need to speak with someone about this issue and if its not resolved,i will go to a credit union where i know for a fact i will always be able to speak with someone and get my money. Ill be waiting..

PissedConsumer1610291

I'm not even a member of the website and yet I keep getting hit with fraudulent debit card charges on multiple occasions. I'll protest it with my bank and then it happens again a couple months later. Zelle does absolutely nothing to protect their website from fraud...

Carlos S
Customer service
1.3 (1273 reviews)
1.2 (262 reviews)
Reviewer's quote

...no knowledge of don't remember old account information so they want me to write a letter with my ID and fax to them so i can get in my account has used this service for...

Roosevelt C

Payment from send with BOA account to my Credit Union account. His funds were removed immediately but my bank can't receive them. The rep on the phone was about as helpful as a dull knife, sounded like from some far away country based on his accent. Cannot cancel transaction with my bank, going to...

PissedConsumer1722938

RushCard and Zelle Pay Pros and Cons

Pros
  • Early deposit
  • Direct deposit
  • Two day early check
  • Quick transfer
  • Getting money transfered easy
  • Total useless
Cons
  • Bad very bad customer service
  • I do not have access to my funds following their maintenance
  • no one is answering the phones to reassure us as consumers
  • Very poor customer service and crooks
  • Lack of solutions for my issues
  • Failure to transfer money

RushCard and Zelle Pay Most Positive Reviews

Top rated reviews
5

I recieved a email and text from rushcars on friday about the systems being down. they did inform me about these...

5

I cannot log in to zelle

RushCard and Zelle Pay Most Critical Reviews

Lowest rated reviews
1

The worst prepaid card company I ever had. They blocked my account after I buy a load from money gram, after they took...

1

After logging 2 cases witj 2nd level support becaise their useless app and program won't work with half the phone and...

RushCard and Zelle Pay Latest Reviews

Recent published reviews

I’m not able to log in from my other phone the phone and email that I had with this card is no longer in use

Read all 3545 reviews
1

I started out using Zelle within capital one. Then Zelle starting requiring text message verification. I don't get text...

Read all 605 reviews

RushCard and Zelle Pay Products and Services

Most reviewed product and services
  • Rushcard Account (399 reviews)
  • Rushcard Prepaid Card (393 reviews)
  • Rushcard Customer Care (292 reviews)
  • Zelle Pay Money Transfer (313 reviews)
  • Zelle Pay Mobile Application (53 reviews)
  • Zelle Pay Account (45 reviews)