PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about RushCard and Zelle Pay as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

RushCard
Zelle Pay

RushCard and Zelle Pay Overview

Total reviews 4451 702
Company responses 0 0
Issues resolved 10 1

RushCard and Zelle Pay Consumer Ratings

Rank
37 out of 204 in Cards category
52 out of 215 in Cash Services category
Product or Service Quality
31 in category
37 in category
Customer service
40 in category
42 in category
Website
35 in category
43 in category
Interest Rate
27 in category
30 in category

RushCard and Zelle Pay Rating Details

Product or Service Quality
1.5 (1592 reviews)
1.2 (290 reviews)
Reviewer's quote

The worst banking service, I've had so many issues with the app and the website and you can never get a human being on the phone. If you somehow manage to do so, they hang up on you. The robo chat is useless...

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Started a payment and recipient was not interested in using the program nonetheless there is no way to cancel the transaction immediately once BMO Harris Bank funds are sent to Zelle and there is no customer service to return my $1,000..

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Customer service
1.3 (1561 reviews)
1.2 (303 reviews)
Reviewer's quote

I wish that they had a location to I can go to for this or a phone number because customer service never knows anything. All they keep telling me is go to their website. I will be looking into how to take these people to court because now I feel like I'm being withheld something that is rightfully...

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This is the worst customer service setup I have ever experienced! My bank instructed me to contact Zelle, I have spent more than 4 hours of my day doing just that. I have cancelled services for not having access to a live person, or adequate tech support, it really is the minimum. I would not use...

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Website
1.6 (1553 reviews)
1.3 (272 reviews)
Reviewer's quote

Why do you have a customer service number? Your agents refer us to the website, which isn't very helpful either. I have been with Rushcard since 2013 and my time with you guys are coming to an end. Thank you for nothing, yours truly once loyal consumer..

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...The fist advisin I had receid monies an in order to accept it to go to a website https:register. zellepay. com -but I am already registered The 2nd mdgThen seconds laterto contact Zell support where no one answers!STAY AWAY..

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Interest Rate
1.6 (1428 reviews)
1.4 (205 reviews)
Reviewer's quote

The company keeps stating "they're waiting on their system to update and there is nothing that can be done at this time, corporate is aware of the issue". In the meantime they are charging people $30 to have their own funds sent to them via money gram. This is very poor customer service at a very...

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My funds never got back to me bcus my acct was closed. Where do they go n how do I obtain them

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RushCard and Zelle Pay Pros and Cons

Pros
  • Early deposit
  • Direct deposit
  • Getting money early
  • Quick transfer
  • Getting money transfered easy
  • Total useless
Cons
  • Customer service
  • Bad very bad customer service
  • I do not have access to my funds following their maintenance
  • Poor customer service
  • Very poor customer service and crooks
  • Lack of solutions for my issues

RushCard and Zelle Pay Most Positive Reviews

Top rated reviews
5

I recieved a email and text from rushcars on friday about the systems being down. they did inform me about these...

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5

I cannot log in to zelle

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5

What happened to the online site also no answer due to high volume of calls. I pray this gets resolved money is tied up...

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5

Zelle is tricky having you deactivate your clearxchange account and register with them. Clearxchange only required...

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RushCard and Zelle Pay Most Critical Reviews

Lowest rated reviews
1

The worst prepaid card company I ever had. They blocked my account after I buy a load from money gram, after they took...

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1

After logging 2 cases witj 2nd level support becaise their useless app and program won't work with half the phone and...

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1

My Wife was in a really bad car accident and the money from the person who hit her insurance company was deposited on a...

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1

I was transferred to 2nd level support and was nevere helped. I dont see how they ever teamed up with the major banks....

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RushCard and Zelle Pay Latest Reviews

Recent published reviews
No votes

Forgot password after 9 years .. I need help my money is. The issue

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No votes

Esta persona Briget Vernon con correo electrónico. Bvernon2016@gmail.com Saco 300$ de mi cuenta de banco el día 9/12/20...

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4

Old Routing number and my old Direct Deposit number

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1

My funds never got back to me bcus my acct was closed. Where do they go n how do I obtain them

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RushCard and Zelle Pay Products and Services

Most reviewed product and services
  • Rushcard Account (448 reviews)
  • Rushcard Prepaid Card (412 reviews)
  • Rushcard Customer Care (332 reviews)
  • Zelle Pay Money Transfer (339 reviews)
  • Zelle Pay Account (54 reviews)
  • Zelle Pay Mobile Application (54 reviews)