PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about RushCard and Zelle Pay as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

RushCard
Zelle Pay

RushCard and Zelle Pay Overview

Total reviews
4436
671
Company responses
0
0
Issues resolved
9
1

RushCard and Zelle Pay Consumer Ratings

Rank
39 out of 198 in Cards category
53 out of 205 in Cash Services category
Product or Service Quality
No votes
40 in category
Customer service
No votes
38 in category
Website
No votes
42 in category
Interest Rate
No votes
31 in category

RushCard and Zelle Pay Rating Details

Product or Service Quality
No votes
1.2 (275 reviews)
Reviewer's quote

I have for 2 weeks been talking to representatives about getting access to my account and all the ways they have told me has not worked I am highly frustrated with you rush card people service it sucks..

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Contacting Zelle Customer Service results in a phone system that just plays recorded messages over and over again, no matter what selection you chose. I was finally able to get to a live person just by pressing every option available and they basically told me Zelle is a platform and has no control...

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Customer service
No votes
1.2 (290 reviews)
Reviewer's quote

This company is AWFUL! There is absolutely no help from anyone in customer service and the system is constantly down for whatever reason. Instead of getting more help they leave you on hold and then hang up if they cant figure out what is going on. Companies like this are the reason no one supports...

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...Called 2 different numbers but can't get to a "live" person so how am I supposed to get this resolved?? Worst customer service because there is NO customer service!..

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Website
No votes
1.3 (259 reviews)
Reviewer's quote

...And the website WILL NOT LET ME LOG IN. AT ALL..

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...The fist advisin I had receid monies an in order to accept it to go to a website https:register. zellepay. com -but I am already registered The 2nd mdgThen seconds laterto contact Zell support where no one answers!STAY AWAY..

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Interest Rate
No votes
1.3 (194 reviews)
Reviewer's quote

The company keeps stating "they're waiting on their system to update and there is nothing that can be done at this time, corporate is aware of the issue". In the meantime they are charging people $30 to have their own funds sent to them via money gram. This is very poor customer service at a very...

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Was sent money through Zelle because my bank was on their list of banks. My bank said that was not true and that I would have to receive $ through debit card. Everytime I put my account number in, Zelle said I did not have to go through my debit card, that my bank was connected. Round and round we...

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RushCard and Zelle Pay Pros and Cons

Pros
  • Early deposit
  • Direct deposit
  • Getting money early
  • Quick transfer
  • Getting money transfered easy
  • Total useless
Cons
  • Bad very bad customer service
  • I do not have access to my funds following their maintenance
  • Customer service
  • Very poor customer service and crooks
  • Lack of solutions for my issues
  • Failure to transfer money

RushCard and Zelle Pay Most Positive Reviews

Top rated reviews
5

I recieved a email and text from rushcars on friday about the systems being down. they did inform me about these...

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5

I cannot log in to zelle

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5

What happened to the online site also no answer due to high volume of calls. I pray this gets resolved money is tied up...

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5

Zelle is tricky having you deactivate your clearxchange account and register with them. Clearxchange only required...

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RushCard and Zelle Pay Most Critical Reviews

Lowest rated reviews
1

The worst prepaid card company I ever had. They blocked my account after I buy a load from money gram, after they took...

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1

After logging 2 cases witj 2nd level support becaise their useless app and program won't work with half the phone and...

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1

My Wife was in a really bad car accident and the money from the person who hit her insurance company was deposited on a...

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1

I was transferred to 2nd level support and was nevere helped. I dont see how they ever teamed up with the major banks....

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RushCard and Zelle Pay Latest Reviews

Recent published reviews
1

My card is not letting me make purchases

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No votes

I'm sending $6100 to my friends from Arizona to California via Zell. He needs to have that money cash available to...

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1

I have for 2 weeks been talking to representatives about getting access to my account and all the ways they have told...

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2.8

Tech never answered after being transferred and still cannot send money as of yesterday.

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RushCard and Zelle Pay Products and Services

Most reviewed product and services
  • Rushcard Account (446 reviews)
  • Rushcard Prepaid Card (413 reviews)
  • Rushcard Customer Care (327 reviews)
  • Zelle Pay Money Transfer (329 reviews)
  • Zelle Pay Mobile Application (54 reviews)
  • Zelle Pay Account (48 reviews)