PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Venmo and RushCard as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Venmo
RushCard

Venmo and RushCard Overview

Total reviews 205 4457
Company responses 0 0
Issues resolved 1 10

Venmo and RushCard Consumer Ratings

Rank
35 out of 216 in Cash Services category
38 out of 204 in Cards category
Customer service
31 in category
39 in category
Product or Service Quality
19 in category
29 in category
Reliability
31 in category
21 in category
Website
27 in category
34 in category

Venmo and RushCard Rating Details

Customer service
1.4 (71 reviews)
1.3 (1564 reviews)
Reviewer's quote

...debit card support and called after finally uncovering their phone number- we are closed for live phone support!! Filled out annoying form requests Worst customer service ever Unacceptable! I loved venmo except for the high fees that add up w frequent use. I cannot get in my account ! 3 days of this is...

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I wish that they had a location to I can go to for this or a phone number because customer service never knows anything. All they keep telling me is go to their website. I will be looking into how to take these people to court because now I feel like I'm being withheld something that is rightfully...

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Product or Service Quality
1.7 (66 reviews)
1.5 (1595 reviews)
Reviewer's quote

ripped off by venmo no response from customer service..

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...Would NEVER EVER use this stupid card service not use it myself ever again! -Smfh..

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Reliability
1.6 (66 reviews)
1.5 (1392 reviews)
Reviewer's quote

Can't login says it sent code to my original email but I'm not getting it on my original email and it does not give me any other option to retrieve code

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I am super upset I have been a customer since 2016 and I am constantly having issues with you guys. Can someone please give me a call at 8562630830. I need to speak with someone now.

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Website
1.8 (65 reviews)
1.6 (1556 reviews)
Reviewer's quote

...I went to customer service and in order to fix this I was sent to another website where I have to join and pay for assistance. This is the absolute worst service ever and I may never get my $235 back that is sitting there. No one is interested in helping...

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Why do you have a customer service number? Your agents refer us to the website, which isn't very helpful either. I have been with Rushcard since 2013 and my time with you guys are coming to an end. Thank you for nothing, yours truly once loyal consumer..

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Venmo and RushCard Pros and Cons

Pros
  • No customer service
  • No pro about it
  • Simple
  • Early deposit
  • Direct deposit
  • Getting money early
Cons
  • Have zero customer service
  • Refuse to give a solution
  • Horrible customer experience
  • Customer service
  • Bad very bad customer service
  • I do not have access to my funds following their maintenance

Venmo and RushCard Most Positive Reviews

Top rated reviews
5

I no longer have the phone number connected to my account.Phone number 832994 8349/husslablackcar@gmail.com is my email...

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5

I recieved a email and text from rushcars on friday about the systems being down. they did inform me about these...

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5

Couldn't pay phone bill n lost my number I couldn't change it because I didn't have any other number to replace it

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5

What happened to the online site also no answer due to high volume of calls. I pray this gets resolved money is tied up...

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Venmo and RushCard Most Critical Reviews

Lowest rated reviews
1

Sucks
{{Redacted}}

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1

The worst prepaid card company I ever had. They blocked my account after I buy a load from money gram, after they took...

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1

Last week I signed up for an account with VENMO to electronically transfer funds to a person I was buying a boat from....

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1

My Wife was in a really bad car accident and the money from the person who hit her insurance company was deposited on a...

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Venmo and RushCard Latest Reviews

Recent published reviews
No votes

I need into my account and access into my account so I can receive money

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No votes

I am trying to unlock my account and get a statement showing the whole account number.

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No votes

my roommate sent me 92.00 and i could only transfer 72.00. WTF? Anybody else had this problem?

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No votes

I need to talk to someone about my replacement card and to make sure the right address it's being mail to

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Venmo and RushCard Products and Services

Most reviewed product and services
  • Venmo Account (19 reviews)
  • Venmo Money Transfer (19 reviews)
  • Venmo Customer Care (9 reviews)
  • Rushcard Account (449 reviews)
  • Rushcard Prepaid Card (412 reviews)
  • Rushcard Customer Care (333 reviews)