PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Vanilla Visa and RushCard as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Vanilla Visa
RushCard

Vanilla Visa and RushCard Overview

Total reviews 475 4442
Company responses 0 0
Issues resolved 0 10

Vanilla Visa and RushCard Consumer Ratings

Rank
46 out of 204 in Cards category
36 out of 204 in Cards category
Customer service
No votes
39 in category
Product or Service Quality
No votes
31 in category
Website
No votes
31 in category
Reliability
No votes
21 in category

Vanilla Visa and RushCard Rating Details

Customer service
No votes
1.3 (1561 reviews)
Reviewer's quote

...and because the cashier was inexperienced on how to deal with the card he put it through a couple of times without any result so I called vanilla card customer service just to find out whether the money was still on there because the customer service rep did not understand English very well it took her almost 10 minutes just to...

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I like this card but I want to be able to call and talk to someone You can't call customer service..

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Product or Service Quality
No votes
1.5 (1599 reviews)
Reviewer's quote

...When I went home and put the card into my PayPal and another service the card was declined..

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Service is the worst ever I lost my card you blocked it I found it and you won't remove the block or allow access to my acct. on line I been with you since 2012 I'm retired military and need a bank that will help me you have all my money and a deposit today there will be no more with you..

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Website
No votes
1.6 (1557 reviews)
Reviewer's quote

Someone used my card information to make an account through this website and whoever did that purchased a premium package and it costed me $49. 95 and it still pending and I already cancelled the subscription. I did not make that transaction...

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All they keep telling me is go to their website. I will be looking into how to take these people to court because now I feel like I'm being withheld something that is rightfully mine and this is so wrong to do to innocent hard-working people. If anyone is reading this, please do not go through rush...

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Reliability
No votes
1.5 (1394 reviews)
Reviewer's quote

You guys had me on hold for 2 hours and plus like come on and to top it off I havent been able to use my funds that I reloaded on my card please help me activate the onevanilla prepaid card I bought it at cvs please give me a response back quickly I need to be able to use my card

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Can't get on line and I need a statement from my card it's for a business situation can't get ahold of anybody to help

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Vanilla Visa and RushCard Pros and Cons

Pros
  • No pros at all
  • Person on the phone
  • Lie to you
  • Early deposit
  • Direct deposit
  • Getting money early
Cons
  • Bad customer service
  • No support
  • Losing money
  • Customer service
  • Bad very bad customer service
  • I do not have access to my funds following their maintenance

Vanilla Visa and RushCard Most Positive Reviews

Top rated reviews
5

Attention Valued Vanilla Gift Card Customers,
We take your comments and reviews very seriously and would like to help re...

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5

I recieved a email and text from rushcars on friday about the systems being down. they did inform me about these...

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5

Vanilla visa is an awesome product. Never had an problems.

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5

What happened to the online site also no answer due to high volume of calls. I pray this gets resolved money is tied up...

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Vanilla Visa and RushCard Most Critical Reviews

Lowest rated reviews
1

I received a Vanilla Visa card as a gift and used it for a couple of purchases. Afterwards, I wanted to check the...

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1

The worst prepaid card company I ever had. They blocked my account after I buy a load from money gram, after they took...

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1

I bought the card. Paid to to have $20 loaded on it. Was charged the $20 and the $4.95 activation fee. Opened the card...

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1

My Wife was in a really bad car accident and the money from the person who hit her insurance company was deposited on a...

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Vanilla Visa and RushCard Latest Reviews

Recent published reviews
No votes

My vanilla card says that my card is blocked..WHY?

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1

Can't get on line and I need a statement from my card it's for a business situation can't get ahold of anybody to help

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No votes

I've tried to activate this card. Numerous times since i bought it and paid for 100.00 to be loaded on it and the...

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1

I will advise people to stay very clear of this company and very far from it ! Do not do business with Rushcard! They...

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Vanilla Visa and RushCard Products and Services

Most reviewed product and services
  • Vanilla Visa Gift Card (165 reviews)
  • Vanilla Visa Prepaid Card (73 reviews)
  • Vanilla Visa Card Activation (17 reviews)
  • Rushcard Prepaid Card (409 reviews)
  • Rushcard Deposit (228 reviews)
  • Rushcard Direct Deposit (165 reviews)