PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about RushCard and Skylight One as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

RushCard
Skylight One

RushCard and Skylight One Overview

Total reviews
4525
889
Company responses
0
0
Issues resolved
10
0

RushCard and Skylight One Consumer Ratings

Rank
40 out of 201 in Cards category
18 out of 201 in Cards category
Product or Service Quality
30 in category
No votes
Customer service
40 in category
No votes
Website
34 in category
No votes
Interest Rate
26 in category
No votes

RushCard and Skylight One Rating Details

Product or Service Quality
1.5 (1591 reviews)
No votes
Reviewer's quote

After years of mediocre service, on 7/19/20 RushCard closed my account. I had not received any advanced notice or explanation as to why. I immediately contacted customer service who would not offer any explanation...

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...I've called customer service and try to talk to a human representative and it doesn't work I'm very agitated because I'm supposed to be getting paid on this card from my job. NH time I call it doesn't work. and I tried activating it over the phone like my packet said...

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Customer service
1.3 (1564 reviews)
No votes
Reviewer's quote

...My money that I need to buy essential goods like food and bills is being held up and customer service is rude and unhelpful. I hate this company. I cant buy food for two weeks now because thats how long it will take for the new card to get here...

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I need to order a new card to my new address I already reported lost I just need to give you my new address so you can send my new card Every time I called the customer service number I can never get a customer service representative on the phone..

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Website
1.6 (1552 reviews)
No votes
Reviewer's quote

Why do you have a customer service number? Your agents refer us to the website, which isn't very helpful either. I have been with Rushcard since 2013 and my time with you guys are coming to an end. Thank you for nothing, yours truly once loyal consumer..

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...I set up my new card and went to their website to find a "Surcharge Free" ATM near my home. After withdrawing cash several times over a few days, I checked my balance online and realized I had been charged $10. 00 in fees...

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Interest Rate
1.6 (1426 reviews)
No votes
Reviewer's quote

The company keeps stating "they're waiting on their system to update and there is nothing that can be done at this time, corporate is aware of the issue". In the meantime they are charging people $30 to have their own funds sent to them via money gram. This is very poor customer service at a very...

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Now I have issues with statements showing there is an available balance and then I get hit with overdraft fees and no one can figure out why or shows interest in assisting. I was put on hold for a supervisor and was told I was being immediately transferred and then I was on hold another 10 minutes...

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RushCard and Skylight One Pros and Cons

Pros
  • Early deposit
  • Direct deposit
  • Getting money early
  • Quick phone customer service
  • Overdraft protection
  • Easy to use
Cons
  • Customer service
  • Bad very bad customer service
  • I do not have access to my funds following their maintenance
  • Poor customer service
  • Everything to do with this card
  • Charge you for using your money

RushCard and Skylight One Most Positive Reviews

Top rated reviews
5

I recieved a email and text from rushcars on friday about the systems being down. they did inform me about these...

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5

I've been banking online with this company for about half a year now, and quite frankly being able to track my purchasin...

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5

What happened to the online site also no answer due to high volume of calls. I pray this gets resolved money is tied up...

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5

I shaneice white 9144726977 did not make any transactions in west monroe louisiana i am requesting that my funds be...

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RushCard and Skylight One Most Critical Reviews

Lowest rated reviews
1

The worst prepaid card company I ever had. They blocked my account after I buy a load from money gram, after they took...

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1

PLEASE LISTEN TO THIS PERSON AND AVOID SKYLIGHT AT ALL COST...

THIS IS THE WORST SERVICE EVER.... their representative...

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1

My Wife was in a really bad car accident and the money from the person who hit her insurance company was deposited on a...

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1

I've had similar issues as other complaints - fees at "free" atms, many denied transactions, but not once have I been ab...

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RushCard and Skylight One Latest Reviews

Recent published reviews
No votes

A payment to Richard Kemmer has not been received

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No votes

Just have two cards and only need one

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1.5

I Ben calling here for some months an cant nobody help me I need my money I gave my info but they still saying I cant...

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No votes

I have two cards and i want to keep the card with my personal name on it. And close out this other temp car.

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RushCard and Skylight One Products and Services

Most reviewed product and services
  • Rushcard Account (449 reviews)
  • Rushcard Prepaid Card (415 reviews)
  • Rushcard Customer Care (329 reviews)
  • Skylight One Account (139 reviews)
  • Skylight One Customer Care (82 reviews)
  • Skylight One Card Activation (47 reviews)