PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Tractor Supply and Rural King as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Tractor Supply
Rural King

Tractor Supply and Rural King Overview

Total reviews 562 795
Company responses 0 0
Issues resolved 5 2

Tractor Supply and Rural King Consumer Ratings

Rank
60 out of 333 in Supermarkets and Malls category
57 out of 333 in Supermarkets and Malls category
Customer service
51 in category
57 in category
Product or Service Quality
51 in category
48 in category
Price Affordability
65 in category
45 in category
Website
48 in category
47 in category

Tractor Supply and Rural King Rating Details

Customer service
1.7 (245 reviews)
1.6 (292 reviews)
Reviewer's quote

next day still no product, called customer service, order was cancelled due to internet issue with availability in store. Shyla was excellent with her handling of the issue, she found a store near me where I could pick up my item, and gave me a discount for the inconvenience. Would definitely...

Read full review

...When the charge disappeared I called customer service to make sure everything was okay and was told it was. 17 days after I placed the order I get an email that my order was cancelled because of the rifle being out of stock. The excuse was that it probably was a miscount in the warehouse, sorry..

Read full review
Product or Service Quality
2.2 (219 reviews)
2.3 (257 reviews)
Reviewer's quote

...However, this tactic of shorting customers 1 item on a large order is a standard practice for store managers to "cook" the books or for employees to take product and sell on the side. The Tractor Supply McKinney Store is one of those cheat / fraud stores..

Read full review

I received another email within a week about the "our price will not be beat" and I forwarded that to customerservice@rkguns. com and my order information with no response. Their phone system said to allow 7-10 business days for shipping but 13 business days had passed and the order was still...

Read full review
Price Affordability
2.6 (214 reviews)
2.9 (250 reviews)
Reviewer's quote

...One did ring up at sale price other at regular price. I asked the cashier to go check the items since they all had sale tags on them except one of them I picked up. She made a face and rolled her eyes at me...

Read full review

No price stickers all over store. when checking out , items ring up different then shelve sticker. i ask store mng about this , he ignored me and walked off...

Read full review
Website
2.4 (204 reviews)
2.4 (269 reviews)
Reviewer's quote

...I needed a 16 ft BLACK wire filled gate that was on their website. I went to the store and told them I needed to order this gate. Response was that I have to order it online...

Read full review

...Their website says easy returns but this is not the case. They have the worst return department I have ever seen. Never had a problem with AMAZON or Walmart...

Read full review

Tractor Supply and Rural King Pros and Cons

Pros
  • Variety of products
  • Products
  • Location
  • Most employees
  • Undecided
  • Product selection
Cons
  • Poor customer service
  • I didnt care for how people are being treated in tbe store
  • Manager
  • Very rude
  • How they handle complaints
  • Fail to deliver

Tractor Supply and Rural King Most Positive Reviews

Top rated reviews
5

Hardwood Pellets are no good--to begin i bought a ton of them got home undone the 2 layers of plastic & there were...

Read full review
5

I'm a coach for lake wales steelers youth football we had a car wash scheduled at another location but it was rainy out...

Read full review
5

I purchased a husked LT 4200 new from tractor supply on 9 mile Ed in Pensacola fl . And it's the biggest piece of...

Read full review
5

No review, I just find it strange that anybody can make up anything and post it here. What makes it worse is that I have...

Read full review

Tractor Supply and Rural King Most Critical Reviews

Lowest rated reviews
1

I purchased a king pellet stove in August and in the fall started to use the stove and kept over feeding and turning...

Read full review
1

Appr. 2 weeks ago I drove 30 miles to Muncie, In. to purchase a gun safe. I paid for it and notified the manager that I...

Read full review
1

I had ordered a set of jack stands online. I love 4 mile away from tractor supply and ordered online because online it...

Read full review
1

Brought a toy for Christmas grift it was broken to it back they did not have anymore would only return half of the...

Read full review

Tractor Supply and Rural King Latest Reviews

Recent published reviews
1

I was just in the Tractor Supply in Seguin, Tx and dealt with a manager named John who acted like I was an idiot...

Read full review
1

He calls in late and calls in needs to more professionally resolved needs a more professional manager in the position...

Read full review
No votes

We are regular TSC shoppers and saw today that most shoppers were not wearing masks. When asked, the cashier said they...

Read full review
No votes

I called the store several times and called corporate offices about not getting paid for 7 rabbits that I sold to RK in...

Read full review

Tractor Supply and Rural King Products and Services

Most reviewed product and services
  • Tractor Supply Customer Care (79 reviews)
  • Tractor Supply Manager (40 reviews)
  • Tractor Supply Cashier (18 reviews)
  • Rural King Customer Care (111 reviews)
  • Rural King Manager (102 reviews)
  • Rural King Shipping Service (54 reviews)