PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Rural King and Tractor Supply as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Rural King
Tractor Supply

Rural King and Tractor Supply Overview

Total reviews 797 582
Company responses 0 0
Issues resolved 2 5

Rural King and Tractor Supply Consumer Ratings

Rank
60 out of 349 in Supermarkets and Malls category
64 out of 349 in Supermarkets and Malls category
Customer service
55 in category
48 in category
Website
50 in category
51 in category
Product or Service Quality
49 in category
52 in category
Exchange, Refund and Cancellation Policy
49 in category
40 in category

Rural King and Tractor Supply Rating Details

Customer service
1.6 (294 reviews)
1.7 (264 reviews)
Reviewer's quote

...We are appalled at his behavior and very disappointed with his lack of customer service and downright rude attitude, and knowing that yall wont back the products sold, nor did he follow your corporate policy..

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...Customer service non-existent. Theyll charge you for items that arent in stock; like 2-10 gates..

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Website
2.4 (270 reviews)
2.4 (213 reviews)
Reviewer's quote

...Their website says easy returns but this is not the case. They have the worst return department I have ever seen. Never had a problem with AMAZON or Walmart...

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In an order of $500 when it takes me over an hour on their website (which is glitchy) to order and then over an hour round trip to get the stuff, why would I lie about something little? It's definitely more trouble than it's worth. However, this tactic of shorting customers 1 item on a large order...

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Product or Service Quality
2.3 (259 reviews)
2.2 (231 reviews)
Reviewer's quote

...I took the tractor back to the store in Dothan AL for 50 hr service so I explained to Jeff the issue with the grapple. He checked it out and stated the wiring harness was bad. He told me that he would order a replacement and should receive it the next week...

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...I have bought this same product in the store before, with no problems, but they were sold out this time, that is why i ordered online, they need to have more products available in their stores all of the time..

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Exchange, Refund and Cancellation Policy
2.2 (254 reviews)
2.4 (202 reviews)
Reviewer's quote

... had to deal with I buy my boots wolverines and my jeans Ariat M4 white stitching well I got to talking and grab a pair of M5 Ariat I took them back over to exchange and she embarrassed me in front of a dozen people and said we don’t do returns and walked out but also she told the assistant night manager not to exchange them either she has done this stupid crap to me at least 3 other times and I’...

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...This company wears way too many faces and keeps getting by with it because of the "At Will" policy. Their *** need to be taken down!! Absolutely the worst run, or managed company I have ever worked for. Company policies are used to punish hard workers and reward the incompetent...

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Rural King and Tractor Supply Pros and Cons

Pros
  • Most employees
  • Have always enjoyed rural king store shopping
  • Undecided
  • Products
  • Location
  • Variety of products
Cons
  • Very rude
  • How they handle complaints
  • Fail to deliver
  • Poor customer service
  • I didnt care for how people are being treated in tbe store
  • Manager

Rural King and Tractor Supply Most Positive Reviews

Top rated reviews
5

I'm a coach for lake wales steelers youth football we had a car wash scheduled at another location but it was rainy out...

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5

Hardwood Pellets are no good--to begin i bought a ton of them got home undone the 2 layers of plastic & there were...

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5

No review, I just find it strange that anybody can make up anything and post it here. What makes it worse is that I have...

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5

I purchased a husked LT 4200 new from tractor supply on 9 mile Ed in Pensacola fl . And it's the biggest piece of...

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Rural King and Tractor Supply Most Critical Reviews

Lowest rated reviews
1

Appr. 2 weeks ago I drove 30 miles to Muncie, In. to purchase a gun safe. I paid for it and notified the manager that I...

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1

I purchased a king pellet stove in August and in the fall started to use the stove and kept over feeding and turning...

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1

Brought a toy for Christmas grift it was broken to it back they did not have anymore would only return half of the...

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1

I had ordered a set of jack stands online. I love 4 mile away from tractor supply and ordered online because online it...

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Rural King and Tractor Supply Latest Reviews

Recent published reviews
2

We purchased a hay ring on 10/3/20 for our cattle and 2 welds broke on it making it defective and it broke in several...

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No votes

Memembers if the thomson ga tractor supply did not honor the black friday ad and stated the sale to certain customers...

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1

I purchased rk37sc with bucket and grapple attachments. Soon after starting to operate the tractor the opening and...

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2

It's not an actual tractor supply store. So why is it called tractor supply? The tractor section is the smallest...

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Rural King and Tractor Supply Products and Services

Most reviewed product and services
  • Rural King Manager (103 reviews)
  • Rural King Shipping Service (54 reviews)
  • Rural King Rebate (28 reviews)
  • Tractor Supply Manager (41 reviews)
  • Tractor Supply Cashier (18 reviews)
  • Tractor Supply Shipping Service (11 reviews)