PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Rural King and Tractor Supply as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Rural King
Tractor Supply

Rural King and Tractor Supply Overview

Total reviews
765
517
Company responses
0
0
Issues resolved
2
4

Rural King and Tractor Supply Consumer Ratings

Rank
42 out of 323 in Supermarkets and Malls category
58 out of 323 in Supermarkets and Malls category
Customer service
54 in category
59 in category
Website
50 in category
52 in category
Product or Service Quality
41 in category
47 in category
Exchange, Refund and Cancellation Policy
42 in category
31 in category

Rural King and Tractor Supply Rating Details

Customer service
1.7 (281 reviews)
1.6 (219 reviews)
Reviewer's quote

...charged my credit card, month later they got the FFL to ship item, waited another 3 weeks, now they had my money for almost 2 months, I sent an email to customer service, just asking after almost 2 months when they were going to ship, two days later I got an email they cancelled my order, boom! What a horrible experience,...

Read full review

...the springs to the axle! AND ACCORDING TO THE EMPLOYEES at the stores, they tell you about little oversights like this, AND YOU DO NOTHING? That is either customer service at its worst, or you are taking a page from the Obama manual that you know better what we need than we do! Up until today, I spent on average 600. 00 a month in your store. I'm sure that's chicken scratch to...

Read full review
Website
2.4 (258 reviews)
2.4 (184 reviews)
Reviewer's quote

...Their website says easy returns but this is not the case. They have the worst return department I have ever seen. Never had a problem with AMAZON or Walmart...

Read full review

...I needed a 16 ft BLACK wire filled gate that was on their website. I went to the store and told them I needed to order this gate. Response was that I have to order it online...

Read full review
Product or Service Quality
2.3 (244 reviews)
2.2 (196 reviews)
Reviewer's quote

I love the store, and crossed paths with a rude lady at the customer service desk once, but everyone else has always been helpful and friendly. Never been to the gun counter though. If you need help at the Morganton store ask for Joe back in tractor and equipment sales, he is the best, returned a...

Read full review

UPON ARRIVING PROCEEDED TO CASHIER AND TOLD HIM WHAT I WAS THERE FOR AND HE RESPONDED THAT THE PRODUCT THAT I HAD CALLED ABOUT WASN'T THE PRICE I WAS QUOTED. I REPLIED TO THIS RUDE YOUNG MAN THAT I WAS STILL INTERRESTED IN PURCHASING THE ITEM AND ASK HOW MUCH IT WOULD BE WITH A VETERAN DISCOUNT. I...

Read full review
Exchange, Refund and Cancellation Policy
2.2 (244 reviews)
2.5 (168 reviews)
Reviewer's quote

... had to deal with I buy my boots wolverines and my jeans Ariat M4 white stitching well I got to talking and grab a pair of M5 Ariat I took them back over to exchange and she embarrassed me in front of a dozen people and said we don’t do returns and walked out but also she told the assistant night manager not to exchange them either she has done this stupid crap to me at least 3 other times and I’...

Read full review

14 April 2020 Ordered in stock items twice online, went through typical checkout, received confirmation and about two hours later in both instances received TS cancellation emails with no reason explained, confused ?..

Read full review

Rural King and Tractor Supply Pros and Cons

Pros
  • Most employees
  • Product selection
  • Have always enjoyed rural king store shopping
  • Variety of products
  • Products
  • Location
Cons
  • Very rude
  • How they handle complaints
  • Fail to deliver
  • Poor customer service
  • I didnt care for how people are being treated in tbe store
  • Customer service

Rural King and Tractor Supply Most Positive Reviews

Top rated reviews
5

I'm a coach for lake wales steelers youth football we had a car wash scheduled at another location but it was rainy out...

Read full review
5

Hardwood Pellets are no good--to begin i bought a ton of them got home undone the 2 layers of plastic & there were...

Read full review
5

No review, I just find it strange that anybody can make up anything and post it here. What makes it worse is that I have...

Read full review
5

I purchased a husked LT 4200 new from tractor supply on 9 mile Ed in Pensacola fl . And it's the biggest piece of...

Read full review

Rural King and Tractor Supply Most Critical Reviews

Lowest rated reviews
1

Appr. 2 weeks ago I drove 30 miles to Muncie, In. to purchase a gun safe. I paid for it and notified the manager that I...

Read full review
1

I purchased a king pellet stove in August and in the fall started to use the stove and kept over feeding and turning...

Read full review
1

Brought a toy for Christmas grift it was broken to it back they did not have anymore would only return half of the...

Read full review
1

I had ordered a set of jack stands online. I love 4 mile away from tractor supply and ordered online because online it...

Read full review

Rural King and Tractor Supply Latest Reviews

Recent published reviews
No votes

I spent two hours shopping for a pair of boots because they had a sign to get a fifty dollar gift card when you buy a...

Read full review
No votes

on 4-8-2016n bought a cub cadet rideing mower lt46the sales man ask if I wanted extended he explained it so I purchased...

Read full review
1.4

first my grappler completly busted into after a month or so and my backhoe blue a hydrolic bolt out of the control box...

Read full review
2.7

Air compressor,drain plugs and oil drains,
Lawn mower drain plugs,
Lower units on most outboard boat motors,
Hydraulic, wat...

Read full review

Rural King and Tractor Supply Products and Services

Most reviewed product and services
  • Rural King Customer Care (112 reviews)
  • Rural King Manager (101 reviews)
  • Rural King Shipping Service (52 reviews)
  • Tractor Supply Customer Care (73 reviews)
  • Tractor Supply Manager (37 reviews)
  • Tractor Supply Cashier (18 reviews)