PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Rural King and Tractor Supply as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Rural King
Tractor Supply

Rural King and Tractor Supply Overview

Total reviews 885 1050
Company responses 0 0
Issues resolved 2 10

Rural King and Tractor Supply Consumer Ratings

Rank
108 out of 526 in Supermarkets and Malls category
110 out of 526 in Supermarkets and Malls category
Customer service
130 in category
104 in category
Website
105 in category
99 in category
Product or Service Quality
107 in category
104 in category
Exchange, Refund and Cancellation Policy
119 in category
92 in category

Rural King and Tractor Supply Rating Details

Customer service
1.6
(342 reviews)
1.8
(464 reviews)
Reviewer's quote

...I finally called customer service and they cancelled my order so I could order it again. Except now its sold out and my Christmas gift is ruined for my boyfriend. Thanks!..

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...I called customer service and the ping pong game began. After 20 torturous minutes with AI I was finally transferred to someone who barely spoke English, ping. After speaking to her she told me I was to be transferred, pong to another department...

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Website
2.3
(311 reviews)
2.4
(369 reviews)
Reviewer's quote

Purchased a handgun, they said it never arrived even though their website said it did. Employee got an attitude and hung up on me. Never received a confirmation email either which was needed for a rebate..

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Cant find my account balance anywhere Just frustrating I dont how much I owe I went to your website I cant see past statements Im pretty upset at you website..

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Product or Service Quality
2.2
(302 reviews)
2.2
(393 reviews)
Reviewer's quote

WORST CUSTOMER SERVICE. I HAVE NEVER BEEN TREATED SO BADLY IN MY LIFE. I didnt get what I ordered or even close to it and instead of contacting me to say it wasnt in stock, it was sent to me with a full delivery charge...

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...I spoke to the cashier he was puzzled went to service desk she was puzzled. Then a manager came and said that's if you have a Tractor supply credit card. I usually buy cash there...

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Exchange, Refund and Cancellation Policy
2.1
(293 reviews)
2.4
(366 reviews)
Reviewer's quote

...Had to contact support 2x times for refund. Could you explain why my refund was only $69. 11 ? Item was $89...

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I DON'T WANT A ROTTEN LEMON FOR THE PRICE I VE PAID SO TRACTOR SUPPLY I WANT A FULL REFUND AND YOU CAN PICK UP THE JUNK BIGHORN EXPLORER 400 UTV. I AM A SR CITIZEN, DISABLED, VETERAN AND IM DONE WITH INCOMPETENCE. SO REPORTING THIS TO TSC I WAS TOLD TO CONTACT MASSIMO UTV WHICH WERE VERY HELPFUL...

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Rural King and Tractor Supply Pros and Cons

Pros
  • Have always enjoyed rural king store shopping
  • Product selection
  • Most employees
  • Location
  • Variety of products
  • Products
Cons
  • Very rude
  • How they handle complaints
  • Poor service
  • Poor customer service
  • Horrible management and customer skills
  • Way we were treated

Rural King and Tractor Supply Most Positive Reviews

Top rated reviews
5

I love rural king! Me and my family love it and our animals I love these place keep going strong!!!

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5

Needed propane the employee said they were out so while I was shopping the truck pulled up and unloaded lots of people...

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5

No review, I just find it strange that anybody can make up anything and post it here. What makes it worse is that I have...

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5

Tractor supply would not refund a defective push lawn mower with a receipt and the receipt had my name on it she offerd...

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Rural King and Tractor Supply Most Critical Reviews

Lowest rated reviews
1

I go to rural king in st clairsville twice a week and there is a new man in a black shirt thats been there so i take it...

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1

I will never shop there again--could not find help, without chasing them down ! about 1/3 of the shelves were un stocked...

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1

Purchased a handgun, they said it never arrived even though their website said it did. Employee got an attitude and...

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1

It all started around September or so. I have been buying my rabbits food at tractor supply every since i bought her. I...

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Rural King and Tractor Supply Latest Reviews

Recent published reviews
1

An absolutely retarded place.
Average staff member couldn't find their way out of a closet without a crayon colored road...

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2.2

Since the new management was installed at the TSC in Covington, TN, (about four months ago), I will no longer be...

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2

They sell junk the repair guy rud I ask help they told me I have to fix myself I will not buy from them again it was...

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No votes

Credit report returned hard inquiry from tractor supply, may 6th 2023. Never did I apply for anything with tractor...

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