PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Rural King and Tractor Supply as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Rural King
Tractor Supply

Rural King and Tractor Supply Overview

Total reviews
784
552
Company responses
0
0
Issues resolved
2
4

Rural King and Tractor Supply Consumer Ratings

Rank
59 out of 332 in Supermarkets and Malls category
61 out of 332 in Supermarkets and Malls category
Customer service
56 in category
51 in category
Website
46 in category
48 in category
Product or Service Quality
46 in category
49 in category
Exchange, Refund and Cancellation Policy
49 in category
39 in category

Rural King and Tractor Supply Rating Details

Customer service
1.6 (289 reviews)
1.7 (238 reviews)
Reviewer's quote

I asked to speak to the supervisor about the delay, match price, and poor all around customer service and she said they would call me. After 7 hours no supervisor had called so I started looking for alternative methods to escalate. I first called the corp office phone number and it rang for at...

Read full review

next day still no product, called customer service, order was cancelled due to internet issue with availability in store. Shyla was excellent with her handling of the issue, she found a store near me where I could pick up my item, and gave me a discount for the inconvenience. Would definitely...

Read full review
Website
2.4 (266 reviews)
2.4 (197 reviews)
Reviewer's quote

...Their website says easy returns but this is not the case. They have the worst return department I have ever seen. Never had a problem with AMAZON or Walmart...

Read full review

...I needed a 16 ft BLACK wire filled gate that was on their website. I went to the store and told them I needed to order this gate. Response was that I have to order it online...

Read full review
Product or Service Quality
2.3 (254 reviews)
2.2 (212 reviews)
Reviewer's quote

...Horrible customer service and terrible communication amongst staff. WOULD HAVE NEVER MADE A PURCHASE IF I KNEW THE COMPANY WAS LIKE THIS!!! The warranty was more like a death trap!!!..

Read full review

...This is VERY POOR customer service..

Read full review
Exchange, Refund and Cancellation Policy
2.2 (253 reviews)
2.5 (185 reviews)
Reviewer's quote

... had to deal with I buy my boots wolverines and my jeans Ariat M4 white stitching well I got to talking and grab a pair of M5 Ariat I took them back over to exchange and she embarrassed me in front of a dozen people and said we don’t do returns and walked out but also she told the assistant night manager not to exchange them either she has done this stupid crap to me at least 3 other times and I’...

Read full review

...even the regional manager Mike Davis as best workers that store had ever had 7) regional manager Mike Davis did not follow the guidelines per company ethics policy which we already forwarded over. (also tried to cover it up asking us not to say anything) 8) Levy county sheriff's office and chiefland p....

Read full review

Rural King and Tractor Supply Pros and Cons

Pros
  • Most employees
  • Undecided
  • Product selection
  • Variety of products
  • Products
  • Location
Cons
  • Very rude
  • How they handle complaints
  • Fail to deliver
  • Poor customer service
  • I didnt care for how people are being treated in tbe store
  • Manager

Rural King and Tractor Supply Most Positive Reviews

Top rated reviews
5

I'm a coach for lake wales steelers youth football we had a car wash scheduled at another location but it was rainy out...

Read full review
5

Hardwood Pellets are no good--to begin i bought a ton of them got home undone the 2 layers of plastic & there were...

Read full review
5

No review, I just find it strange that anybody can make up anything and post it here. What makes it worse is that I have...

Read full review
5

I purchased a husked LT 4200 new from tractor supply on 9 mile Ed in Pensacola fl . And it's the biggest piece of...

Read full review

Rural King and Tractor Supply Most Critical Reviews

Lowest rated reviews
1

Appr. 2 weeks ago I drove 30 miles to Muncie, In. to purchase a gun safe. I paid for it and notified the manager that I...

Read full review
1

I purchased a king pellet stove in August and in the fall started to use the stove and kept over feeding and turning...

Read full review
1

Brought a toy for Christmas grift it was broken to it back they did not have anymore would only return half of the...

Read full review
1

I had ordered a set of jack stands online. I love 4 mile away from tractor supply and ordered online because online it...

Read full review

Rural King and Tractor Supply Latest Reviews

Recent published reviews
1.1

I purchase firearms every other month. Its my hobby for something new. I usually have them sent to ACE HARDWARE and I am...

Read full review
1.5

On May 5, 2020 my husband called tsc stores looking for ISA Brown pullet (girl) chicks. I had some ordered but the order...

Read full review
No votes

I was on hold for 32 minutes and finally hung up! This is the most unprofessional phone line I have ever seen! Then,...

Read full review
3.4

While my coworker and I were hard, as we do Always, we were called in to the managers office - where the entire...

Read full review

Rural King and Tractor Supply Products and Services

Most reviewed product and services
  • Rural King Customer Care (112 reviews)
  • Rural King Manager (101 reviews)
  • Rural King Shipping Service (53 reviews)
  • Tractor Supply Customer Care (76 reviews)
  • Tractor Supply Manager (38 reviews)
  • Tractor Supply Cashier (18 reviews)