PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Rumpke and Wca Waste Corp as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Rumpke
Wca Waste Corp

Rumpke and Wca Waste Corp Overview

Total reviews
208
145
Company responses
0
0
Issues resolved
1
1

Rumpke was first mentioned on PissedConsumer on May 10, 2010 and since then this brand received 208 reviews. It is 63 reviews more than Wca Waste Corp received since Mar 2, 2013. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Wca Waste Corp customer support team than with Rumpke customer service.

Rumpke and Wca Waste Corp Consumer Ratings

Rank
4 out of 161 in Waste And Recycling Services category
7 out of 161 in Waste And Recycling Services category
Customer service
2 in category
9 in category
Reliability
2 in category
5 in category
Product or Service Quality
2 in category
3 in category

According to consumer ratings and reviews, Rumpke ranks 3 points higher in the Waste And Recycling Services category than Wca Waste Corp. People gave Rumpke 1.6 stars for Customer service criterion in Waste And Recycling Services category and it is 20 points higher than the worst rated brand in this category. At the same time, Wca Waste Corp was rated 1.2 stars for Customer service criterion in this category and it is 13 points higher than the worst rated brand in this category. If we look at Reliability criterion, than we see that Rumpke has a higher rating than Wca Waste Corp. Regarding Product or Service Quality criterion, consumers gave Rumpke 1.8 stars and it is 91% greater than other in category. Wca Waste Corp however was rated 1.7 stars and it is 86% greater than other in category.

Rumpke and Wca Waste Corp Rating Details

Customer service
1.6 (107 reviews)
1.2 (86 reviews)
Reviewer's quote

...I called customer service to see if I could pay 50 this week and 49 next week. I was told if they did that for me they would have to do it for everyone. This is very poor customer service...

PissedConsumer1723886

...This is unbelievably poor customer service - just unbelievable. DO yourself a favor and read the reviews first. Stay far away!!!..

Kathryn Y
Reliability
2 (95 reviews)
1.4 (73 reviews)
Reviewer's quote

For a 12 yard dumpster was told around 300 dollars. Received a bill for 741.04 dollars. Ordered 20 yarders for 310.00 dollars. Damn shame !!

Imaad

Three weeks with no trash pick up. Unable to talk to anyone as they are always helping other people. Have left voice mails and sent emails.Trash pickup

PissedConsumer1758650
Product or Service Quality
1.8 (93 reviews)
1.7 (76 reviews)
Reviewer's quote

Worst excuse for a trash service. Work for a company that has many dumpsters most through this company. What has always seemed an issue is them leaving the gates to the the dumpster areas wide open...

PissedConsumer1716669

WCA waste started service in our neighborhood in May this year. I inquired about a sticker issuance to customers and was told they do not use this system to identify if bill has been paid. This week they refused to pick up garbage if the stickers were not on the cans...

Shelley C

Rumpke and Wca Waste Corp Pros and Cons

Pros
  • When they do their job
  • Picks up on days schedule
  • Timeliness of pickup
  • Getting my trash picked up
  • Pickup trash
Cons
  • Nothing was accomplished
  • When they do not do their job
  • Bizarre telephone system and rude customer service
  • Would miss picking our trash up
  • Customer service practices
  • Customer service

Rumpke and Wca Waste Corp Most Positive Reviews

Top rated reviews
5

So thry took my can and ans trash called to xomplain and said it was either not service me or throw away can drivver...

4.5

I called as it looked like my trash was missed. The mam next door brought it to my house I called back to tell her it...

Rumpke and Wca Waste Corp Most Critical Reviews

Lowest rated reviews
1

Complete waste of time and frustrating. I have lived in Crescent Springs for three months and had the Rumpke...

1

Been busy with family health issues and forgot to pay bill. Guess they are too cheap to bother with friendly reminders,...

Rumpke and Wca Waste Corp Latest Reviews

Recent published reviews
3

For a 12 yard dumpster was told around 300 dollars. Received a bill for 741.04 dollars. Ordered 20 yarders for 310.00...

Read all 208 reviews
1.6

Three weeks with no trash pick up. Unable to talk to anyone as they are always helping other people. Have left voice...

Read all 145 reviews

Rumpke and Wca Waste Corp Products and Services

Most reviewed product and services
  • Rumpke Residential Waste Collection (54 reviews)
  • Rumpke Waste Collection (26 reviews)
  • Rumpke Pick Up Service (17 reviews)
  • Wca Waste Corp Residential Waste Collection (48 reviews)
  • Wca Waste Corp Waste Collection (44 reviews)
  • Wca Waste Corp Customer Care (17 reviews)