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Waste Management

Utility
Has verified representatives
  • 4 ISSUES RESOLVED
  • 24 COMPANY RESPONSES
  • 785 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $746 AVERAGE LOSS
1.6
Customer service
Staff
Website
Reliability
Billing Practices
  • Use to be good 7
  • Very little 4
  • Hard working collectors 4
  • Website and e-pay options 2
  • Trash pickup 2

Customers don't like

  • Customer service22
  • Very bad service6
  • Rate and the service6
  • Poor service6
  • Corrupt contract6
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Rumpke

Utility
  • 1 ISSUES RESOLVED
  • 97 TOTAL REVIEWS
  • $649 CLAIMED LOSSES
  • $59 AVERAGE LOSS
1.8
Customer service
Staff
Website
Reliability
Billing Practices
  • When they do their job 2
  • Customer service 2
  • Timeliness of pickup 1
  • Timel 1
  • Girls in office call back 1

Customers don't like

  • When they do not do their job2
  • Bizarre telephone system and rude customer service2
  • Throwing of trashcans1
  • Throwing my trash can1
  • Throwing my property away1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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