PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Rumpke and Valet Waste as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Rumpke
Valet Waste

Rumpke and Valet Waste Overview

Total reviews
208
34
Company responses
0
0
Issues resolved
1
0

Rumpke was first mentioned on PissedConsumer on May 10, 2010 and since then this brand received 208 reviews. It is 174 reviews more than Valet Waste received since Feb 10, 2015.

Rumpke and Valet Waste Consumer Ratings

Rank
4 out of 161 in Waste And Recycling Services category
212 out of 954 in Utility category
Customer service
2 in category
No votes
Reliability
2 in category
No votes
Product or Service Quality
2 in category
No votes

Rumpke and Valet Waste Rating Details

Customer service
1.6 (107 reviews)
No votes
Reviewer's quote

...I called customer service to see if I could pay 50 this week and 49 next week. I was told if they did that for me they would have to do it for everyone. This is very poor customer service...

PissedConsumer1723886

...All customer service does is tell you sorry but when you ask for a refund because they miss you more than they come they ignore you. Stay clear of apartments that use them..

PissedConsumer1117269
Reliability
2 (95 reviews)
No votes
Reviewer's quote

For a 12 yard dumpster was told around 300 dollars. Received a bill for 741.04 dollars. Ordered 20 yarders for 310.00 dollars. Damn shame !!

Imaad

They have not picked up my thrash. They just picked up the recycle bag. This is the third time this happened to me.I don't know if anyone else had a problem, I think they may have had problems with Valet Waste.I can't reach them by phone. I think they are closed for a few days.I am forced to pay...

Sandra S
Product or Service Quality
1.8 (93 reviews)
No votes
Reviewer's quote

Worst excuse for a trash service. Work for a company that has many dumpsters most through this company. What has always seemed an issue is them leaving the gates to the the dumpster areas wide open...

PissedConsumer1716669

...I am forced to pay for this service thru my apt. complex. I'm very upset...

Sandra S

Rumpke and Valet Waste Pros and Cons

Pros
  • When they do their job
  • Picks up on days schedule
  • Timeliness of pickup
No votes
Cons
  • Nothing was accomplished
  • When they do not do their job
  • Bizarre telephone system and rude customer service
No votes

Rumpke and Valet Waste Most Positive Reviews

Top rated reviews
5

So thry took my can and ans trash called to xomplain and said it was either not service me or throw away can drivver...

No votes

Rumpke and Valet Waste Most Critical Reviews

Lowest rated reviews
1

Complete waste of time and frustrating. I have lived in Crescent Springs for three months and had the Rumpke...

1

I have had great service from them one year, and the very next year I paid for the whole year in advance. Since then I...

Rumpke and Valet Waste Latest Reviews

Recent published reviews
3

For a 12 yard dumpster was told around 300 dollars. Received a bill for 741.04 dollars. Ordered 20 yarders for 310.00...

Read all 208 reviews
1

They have not picked up my thrash. They just picked up the recycle bag. This is the third time this happened to me.
I don...

Read all 34 reviews

Rumpke and Valet Waste Products and Services

Most reviewed product and services
  • Rumpke Residential Waste Collection (54 reviews)
  • Rumpke Waste Collection (26 reviews)
  • Rumpke Pick Up Service (17 reviews)
  • Valet Waste Residential Waste Collection (14 reviews)
  • Valet Waste Waste Collection (5 reviews)