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RugsUSA

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 192 TOTAL REVIEWS
  • $28K CLAIMED LOSSES
  • $330 AVERAGE LOSS
1.5
Customer service
Exchange, Refund and Cancellation Policy
Staff
Reliability
Website
  • Customer service rep on phone 1
  • Exchange policy 1
  • Products i have previously received 1

Customers don't like

  • Customer service11
  • Return policy9
  • Horrible experience6
  • Quality of rug6
  • Poor customer service and dishonesty6
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Wayfair

Furniture and Decor
  • 2 ISSUES RESOLVED
  • 414 TOTAL REVIEWS
  • $47.1K CLAIMED LOSSES
  • $428 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Staff
Reliability
Website
  • Not a single thing 9
  • Customer service 6
  • Product 6
  • None 4
  • Quality and price 3

Customers don't like

  • Customer service13
  • Delivery service7
  • Everything on experience7
  • Communication on shipping6
  • Delivery6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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