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RugsUSA

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 198 TOTAL REVIEWS
  • $28.2K CLAIMED LOSSES
  • $327 AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Staff
Website
Reliability
  • Customer service rep on phone 1
  • Ease of ordering and returning when it did not work 1
  • Ease of return 1
  • Exchange policy 1
  • Products i have previously received 1

Customers don't like

  • Return policy7
  • Poor customer service and dishonesty4
  • Customer service3
  • Horrible experience3
  • Quality of rug2
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Value City Furniture

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 527 TOTAL REVIEWS
  • $270K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Staff
Website
Reliability
  • Sales people 5
  • Sales rep 3
  • Selection 1
  • Showroom display 1
  • Service tech 1

Customers don't like

  • Customer service3
  • Repair3
  • Delivery service was a nightmare3
  • Quality of furniture and repair3
  • Rude customer service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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