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RugsUSA

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 211 TOTAL REVIEWS
  • $30.5K CLAIMED LOSSES
  • $336 AVERAGE LOSS
1.5
Customer service
Exchange, Refund and Cancellation Policy
Staff
Reliability
Website
  • Speed of delivery 1
  • Products i have previously received 1
  • Exchange policy 1
  • Ease of return 1
  • Customer service rep on phone 1

Customers don't like

  • Customer service15
  • Return policy8
  • Poor customer service and dishonesty4
  • No communication to let me know there was a problem3
  • Quality of rug2
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Value City Furniture

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 590 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Staff
Reliability
Website
  • Sales rep 10
  • Showroom display 3
  • Selection 3
  • Service tech 1
  • Sales reps did lie to me 1

Customers don't like

  • Quality of furniture10
  • Rude customer service9
  • Delivery service was a nightmare9
  • Repair7
  • Quality of product6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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