RugsUSA vs Value City Furniture

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RugsUSA

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 188 TOTAL REVIEWS
  • $28K CLAIMED LOSSES
  • $333 AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Staff
Reliability
Website
  • Customer service rep on phone 1
  • Ease of ordering and returning when it did not work 1
  • Ease of return 1
  • Exchange policy 1
  • Products i have previously received 1

Customers don't like

  • Customer service12
  • Return policy9
  • Poor customer service and dishonesty8
  • Horrible experience7
  • Quality of rug7

Products by RugsUSA

No items

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Value City Furniture

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 499 TOTAL REVIEWS
  • $270K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Staff
Reliability
Website
  • Sales people 5
  • Sales manager 1
  • Selection 1
  • Service tech 1
  • Showroom display 1

Customers don't like

  • Rude customer service9
  • Quality of furniture6
  • Not profesional manager5
  • Quality of furniture and repair5
  • Repair4

Products by Value City Furniture

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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