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Rue 21

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 252 TOTAL REVIEWS
  • $4.3K CLAIMED LOSSES
  • $154 AVERAGE LOSS
2.2
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Entire store 3
  • Black aztec jeans 1
  • Clothing i did receive 1
  • Darrin and the entire staff that evening 1
  • Outgoing items 1

Customers don't like

  • No assistance6
  • Employees4
  • I had a bad experience today and was given incorrect infomation4
  • Rudeness4
  • Shipping2
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Zulily

Footwear and Clothing
  • 4 ISSUES RESOLVED
  • 680 TOTAL REVIEWS
  • $25.7K CLAIMED LOSSES
  • $160 AVERAGE LOSS
2.1
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Variety of products 12
  • How their website looked 6
  • Website 6
  • Prices 5
  • That they have new items daily 5

Customers don't like

  • Misinformation22
  • Long shipping time20
  • Exchange policy15
  • Shipping time frame11
  • Poor quality of items7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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