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Rue 21

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 263 TOTAL REVIEWS
  • $4.3K CLAIMED LOSSES
  • $150 AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Entire store 3
  • Black aztec jeans 1
  • Clothing i did receive 1
  • Darrin and the entire staff that evening 1
  • Outgoing items 1

Customers don't like

  • Rudeness4
  • No assistance3
  • Signs were wrong1
  • Unhelpful customer service1
  • Staff giving me incorrect info1
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Zulily

Footwear and Clothing
  • 4 ISSUES RESOLVED
  • 751 TOTAL REVIEWS
  • $33.3K CLAIMED LOSSES
  • $181 AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Variety of products 13
  • How their website looked 6
  • Website 6
  • Prices 5
  • That they have new items daily 5

Customers don't like

  • Long shipping time13
  • Exchange policy9
  • Misinformation9
  • Customer service5
  • Poor quality4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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