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Rue 21

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 260 TOTAL REVIEWS
  • $4.3K CLAIMED LOSSES
  • $150 AVERAGE LOSS
2.1
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Entire store 3
  • Black aztec jeans 1
  • Clothing i did receive 1
  • Darrin and the entire staff that evening 1
  • Outgoing items 1

Customers don't like

  • Rudeness4
  • No assistance3
  • Signs were wrong1
  • Unhelpful customer service1
  • Staff giving me incorrect info1
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Tbdress

Footwear and Clothing
  • 5 ISSUES RESOLVED
  • 706 TOTAL REVIEWS
  • $39.9K CLAIMED LOSSES
  • $225 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Cute dresses 13
  • Cool wardrobe 8
  • I like the designs 8
  • I did not like 6
  • Polite and curtious service people 6

Customers don't like

  • Poor quality9
  • Unable to receive refund8
  • Return policy6
  • No return address5
  • Omitted facts about refund prior to purchase4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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